Summary

Overview

Work History

Education

Skills

Websites

Software

Timeline

Johntay Fuller

Queens,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3

3

years of professional experience

2

2

Languages

Work History

Document Validation Agent

Weitz & Luxemburg PC

New York, NY

03.2024 - 04.2024

Managed client calls for efficient retention processes
Processed documentation accurately in CRM software
Supported legal teams in case work and inquiries
Managed databases for specific litigation
Handled inbound communications (phone, email, mail).
Expanded customer base through effective networking, cold calling, and relationship-building strategies.

Level 3 Clerical Associate

Nychhc Woodhull Hospital

Brooklyn, CT

07.2023 - 03.2024

Performed patient intake and registration, ensuring accurate entry of personal and insurance information
Scheduled appointments, surgeries, and procedures, coordinating with healthcare providers; and assisting patients in understanding pre- and post-procedure instructions
Managed patient records, updating and maintaining electronic and physical files to ensure compliance with legal and regulatory requirements
Responded to patient inquiries and requests, providing exceptional customer service and contributing to a positive patient experience
Demonstrated familiarity with medical coding and billing procedures, ensuring accuracy in documentation and billing processes.

Membership Associate

Brooklyn Chamber of Commerce

Brooklyn, NY

05.2022 - 02.2023

Supported membership management program through development and analysis of market strategies designed to identify and attract new membership participation and enhance renewal efforts
Facilitated development and execution of thematic membership events and previews of exhibitions
Maintained records of all sales prospecting and customer conversations using CRM

Data Entry Assistant

Brooklyn Chamber of Commerce

Brooklyn, NY

03.2022 - 05.2022

Transferred data to Dynamic 365 database for a more user-friendly application
Assisted with new incoming interns on-boarding as requested
Accurately input new client contact and payment information, and deactivate and archive inactivated accounts.
Demonstrated flexibility with changing priorities, adapting quickly to urgent requests or shifts in workload requirements.

After School Teacher

The Co-op School

Brooklyn, CT

08.2021 - 04.2022

Facilitated weekly enrichment activities for an average of 17 students, encompassing skill development in areas such as active listening and collaborative play
Demonstrated prompt and effective communication by addressing parental concerns and inquiries, encompassing dietary restrictions and allergies
Tailored teaching approaches and instructional resources to accommodate individual student requirements and advancements
Participated in professional meetings, teacher training workshops, and regular check-ins to uphold and enhance professional proficiency.

Education

Bachelor of Arts - BA - East Asian Studies

University At Albany, SUNY, Albany, NY

01.2016 - 2022.05

Year Study Abroad Program - Liberal Arts

Tokyo University of Foreign Studies, Tokyo, JP

09.2018 - 2019.05

Skills

Data Entry Procedures

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Websites

www.linkedin.com/in/johntayfuller-43699a204

Software

CRM

Salesforce

DocuSign

Timeline

Document Validation Agent - Weitz & Luxemburg PC

03.2024 - 04.2024

Level 3 Clerical Associate - Nychhc Woodhull Hospital

07.2023 - 03.2024

Membership Associate - Brooklyn Chamber of Commerce

05.2022 - 02.2023

Data Entry Assistant - Brooklyn Chamber of Commerce

03.2022 - 05.2022

After School Teacher - The Co-op School

08.2021 - 04.2022

Tokyo University of Foreign Studies - Year Study Abroad Program, Liberal Arts

09.2018 - 2019.05

University At Albany, SUNY - Bachelor of Arts - BA, East Asian Studies

01.2016 - 2022.05