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Dynamic leader with over 3 years of management and sales expertise, specializing in legal case management for personal injury cases. Proficient in handling sensitive information and ensuring HIPAA compliance while managing medical records and billing requests. Successfully guided clients through treatment processes by coordinating with healthcare professionals to optimize recovery outcomes. Recognized for driving revenue growth and achieving results in high-pressure, customer-centric environments, with a strong focus on team training and relationship building.

I am a motivated and versatile individual with a background as a basketball player and musician, which has taught me discipline, creativity, and how to work well on a team. I have entrepreneurial experience running my own clothing store, which gave me hands-on experience in leadership and business. I recently earned the Google Cybersecurity Certificate and the Codecademy AI/ML Engineering Certificate, and I am dedicated to improving myself every day both in my professional personal life. I enjoy exploring new challenges, learning quickly, and applying my analytical and technical skills to solve real-world problems.

Passionate about delivering exceptional customer service and I believe that my experience and skills would enable me to thrive in this role. I am excited about the opportunity to learn from different customer interactions.

Detail-oriented fine dining server with expertise in wine presentation, large party coordination. Proven ability to enhance guest satisfaction through effective problem resolution and menu recommendations. Committed to delivering exceptional service with a positive attitude and strong teamwork skills.

Johnte Cuencas

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