DIEGO F SEPULVEDA
Miami,FL
Summary
Passionate about delivering exceptional customer service and I believe that my experience and skills would enable me to thrive in this role. I am excited about the opportunity to learn from different customer interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server Assistant
Casa Neos
11.2025 - Current
- Excellent customer service and assisting guests, which may include answering basic menu questions or handling requests.
- Running food to tables, communicating with servers about table status, and helping with other tasks to keep service flowing.
- Stocking service areas with necessary supplies like glassware, silverware, napkins, and condiments.
- Clearing used plates, glasses, and silverware; wiping tables; resetting with clean linens, utensils, and condiments.
- Assisting with restaurant setup and closing duties, including cleaning and stocking.
Server Assistant
Delilah's
02.2025 - Current
- Server assistants interact with both customers and waitstaff, requiring strong communication abilities.
- Providing excellent service and addressing customer needs is a core part of the job.
- They juggle multiple tasks, such as clearing tables, delivering food, and refilling drinks.
- Accuracy in taking orders, delivering food, and maintaining cleanliness is important.
Server & Barback
Miami Beach Convention Center
06.2022 - Current
- Greeting guests and seating them at clean tables as per our seating chart.
- Bringing waters and menus to your tables shortly after arrival.
- Taking food and drink orders, and making suggestions if requested.
- Recommend cocktails and beers to new customers.
- Keep glasses, tools and alcohol stocked.
Food Runner
Crema Gourmet Espresso Bar
06.2024 - 12.2024
- Assist back of house team with carrying plates and beverages.
- Maintain adequate knowledge of food and beverage items, including catering orders.
- Assist with setting tables for incoming customers.
- Provide customers with appropriate tableware such as plates, utensils, and glassware.
Busser
Club Space
12.2022 - 09.2024
- Clearing tables, removing empty bottles, glasses, and other items from tables to maintain cleanliness.
- Assisting servers, helping the server deliver drinks, which can include bottled beverages, to tables.
- Serving VIPs providing high-end alcoholic beverages directly to guests at VIP tables in nightclubs or lounges.
- Setting up tables preparing and setting up the VIP tables with bottles, mixers, and other garnishes.
Runner
Biltmore Hotel
06.2021 - 06.2022
- Server assistants interact with both customers and waitstaff, requiring strong communication abilities.
- Providing excellent service and addressing customer needs is a core part of the job.
- They juggle multiple tasks, such as clearing tables, delivering food, and refilling drinks.
- Accuracy in taking orders, delivering food, and maintaining cleanliness is important.
Skills
Interpersonal communication
Verbal and written communication
Bilingual (English & Spanish)
Customer service and interpersonal skills
Good team player
Certification
Certificate Florida Food Handler Training
Timeline
Server Assistant
Casa Neos
11.2025 - Current
Server Assistant
Delilah's
02.2025 - Current
Food Runner
Crema Gourmet Espresso Bar
06.2024 - 12.2024
Busser
Club Space
12.2022 - 09.2024
Server & Barback
Miami Beach Convention Center
06.2022 - Current
Runner
Biltmore Hotel
06.2021 - 06.2022