JOHN N. VINCENT
Hendersonville,TN
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills with excellent public speaking skills and knowledge of Nashville history, architecture and events. A creative industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills.
Overview
17
17
years of professional experience
Work History
Tour Conductor
Trusted Tours Of America
02.2019 - Current
- Gives an entertaining tour of Nashville's history while driving guests on a tour buss to their destination
- Shared historical facts to 49 to 53 people at a time
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
Music Director
Soundwire Records
08.2011 - Current
- Coordinated with the talent relations department to facilitate execution and payment of talent contracts.
- Created shot lists, booked talent and locations and prepared the location and set for shooting.
- Supervised the post-production process, including editing, dubbing and color correction.
- Coordinated materials for film festivals and awards such as [Soundwire Music Awards].
- Supervised staff, including offering feedback and enforcing deadlines.
- Operated Video cameras during shooting.
- Managed casting and selected shot locations.
- Produced and directed music videos along with a Pepsi commercial.
- Offered feedback on the quality of segments and coached other staff members on how to improve segments.
- Led monthly production meetings with team members and interns.
- Produced the music and lyrics for several Artists on the label, by playing guitar and piano.
- Skilled in using Pro Tools, Logic, Final Cut, Mixing Live and in Studio
Shred Tech
Knighthorst
01.2021 - 06.2021
- Provided excellent and trustworthy customer service
- Shredded important documents for many local business
- Worked safely with heavy machinery
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Kept work areas organized, clean and free of safety hazards.
- Stood for long hours, frequently reached or bent and lifted up to 70 pounds regularly to carry out daily tasks.
- Worked effectively in fast-paced environments.
- Drove work vehicle with a CDL class B
Grocery Replenishment Specialist
Publix Super Market at University Plaza
07.2010 - 02.2018
- Provided superior customer service
- Recommended merchandise to customers based on their needs and preferences.
- Received and managed deliveries for the dairy, frozen, and grocery department.
- Kept shelves up to date with the latest planograms and performed resets.
- Completed inventory counts and reordered stock.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated stockroom equipment such as scissor lifts and balers.
- Welcomed customers into the store and helped them locate items.
- Followed merchandising guidelines to present visually appealing displays.
- Mentored new sales associates to contribute to the store’s positive culture.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Worked with the management team to implement the proper division of responsibilities.
- Responded to customer questions and requests in a prompt and efficient manner.
- Stocked and replenished merchandise according to store merchandising layouts.
- Educated customers about the brand to incite excitement about the company’s mission and values.
Sales Representative
Sara Lee Bakery Group
09.2006 - 07.2010
- Presented latest merchandise to prospective buyers.
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Resolved customer concerns promptly to maintain satisfaction.
- Accounted for all inventory and ordered new stock.
- Collected and processed payments.
- Immediately addressed problems with customer accounts to promote quick resolution.
- Contacted satisfied customers to offer additional services.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Earned numerous recognitions for exceptional customer service.
- Cross-sold complementary products and services to customers.
- Developed new business by networking with valuable customers.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Placed special merchandise orders for customers.
- Maintained cleanliness and presentation of stock room and production floor.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Followed merchandising guidelines to present visually appealing displays.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Built long-term customer relationships and advised customers on purchases and promotions.
Education
Music Production, Songwriting
Nashville State Community College
Nashville, TN2005
Associate of Arts - Music Production
Valencia College
Orlando, FL2003
Associate of Arts - Music Performance
Rollins College
Winter Park, FL2002
Skills
- Customer Satisfaction
- Studio production
- Creative writing background
- Pro Tools
- Local Arts and Culture
- Critical Thinking
- Complex Problem-Solving
- Tourism Development
- Social Perceptiveness
- Time Management
- Script Creation
- Radio DJ
- Transportation and Travel
- Music Production
- Studio Recording
- Sound Mixing Expertise
- Special Events Performances
- Music Instruction
- Positive Interactions
- Musical Composition
- Guitar Playing
- Ministry Experience
- Piano Playing
- Supporting Artists
- Coordinate Schedules
- Musical Theory and Practice
- Direct Performances
- Musical Performance Coordination
- Producing Shows
- Film and Television Music
- Songwriting
Additional Information
I'm a hard worker and will do a excellent job at whatever it is I do. Looking forward to building a new career with the company!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shred Tech
Knighthorst
01.2021 - 06.2021
Tour Conductor
Trusted Tours Of America
02.2019 - Current
Music Director
Soundwire Records
08.2011 - Current
Grocery Replenishment Specialist
Publix Super Market at University Plaza
07.2010 - 02.2018
Sales Representative
Sara Lee Bakery Group
09.2006 - 07.2010
Music Production, Songwriting
Nashville State Community College
Associate of Arts - Music Production
Valencia College
Associate of Arts - Music Performance
Rollins College
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