Joi Smith
Richmond Heights,OH
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
7
7
years of professional experience
Work History
Secretary
Hillcrest Hospital
08.2022 - Current
- Facilitated communication between departments for improved collaboration and project success.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.
courier/ office administration
Safe and Secure Delivery & Transport
05.2017 - 09.2021
- Lifting up to 50lb packaging, driving and delivering business/ medical supply to houses, libraries, and businesses
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Education
Bachelor of Political Science - International Affairs
The University of Cincinnati
Cincinnati, OH12.2024
Skills
- Dependability
- Punctuality
- Customer service
- Great communication
- Multi-Line Phone Systems
- File Management
Timeline
Secretary
Hillcrest Hospital
08.2022 - Current
courier/ office administration
Safe and Secure Delivery & Transport
05.2017 - 09.2021
Bachelor of Political Science - International Affairs
The University of Cincinnati
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