Summary
Overview
Work History
Education
Skills
Affiliations
Academic And Professional Qualifications
National Registration Number
Contact
Personal Information
Other Information
Timeline
Generic

JOICE TINAGO

23 Shenandoah Road, Greenvale, Gweru

Summary

Versatile Senior Manager with over 18 years of experience in Human Resource Management, and skilled in planning, implementing and overseeing key improvements to drive business growth and efficiency. An analytical problem-solver with talents for team building, leading and motivating, as well as excellent employee relations aptitude. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience

Work History

Acting Senior Manager - Human Resources

ZETDC Head Office
11.2023 - Current

· Providing input and attending Board meetings

. Providing an oversight role on the following functions across the company;

- Recruitment & Selection

- Safety & Health Management

- Training & Development

- Industrial Relations

- Staff Welfare

- Human Resources Planning

- Change Management

- Estates Management

Human Resources & Administration Manager

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
10.2015 - 10.2023
  • Company Overview: A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.
  • Providing effective recruitment and selection services to meet the Region‘s Human Resources needs.
  • Producing monthly Human Resources Reports for the Region
  • Providing advice on employee health and safety matters
  • Maintaining a performance management system that meets the Region’s objectives.
  • Advising on industrial relations issues to maintain a harmonious working environment.
  • Maintaining an effective Human Resources Information System that ensures that the Region’s records are well secured.
  • Attending to staff queries on salaries and other issues.
  • Offering secretarial services to the Disciplinary Committees.
  • A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.

Principal Human Resources Officer

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
06.2009 - 09.2015
  • Company Overview: A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.
  • Providing effective recruitment and selection services to meet the Company‘s Human Resources needs.
  • Producing monthly Human Resources Reports for the Company
  • Providing advise on employment health and safety matters
  • Maintaining a performance management system that meets the Company’s objectives.
  • Advising on industrial relations issues to maintain a harmonious working environment.
  • Maintaining an effective personnel information system that ensures that the division’s records are well secured.
  • Offering secretarial services to the Health and Safety as well as the Disciplinary Committees.
  • A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.

Human Resources Officer

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
11.2008 - 05.2009
  • Company Overview: A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.
  • Recruitment and selection of staff.
  • Producing monthly Human Resources Reports
  • Dealing with staff welfare issues
  • Performance management
  • Leave administration.
  • Staff records management.
  • Providing secretarial services to the Disciplinary Committees.
  • A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.

Post Graduate Trainee (Human Resources)

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
11.2006 - 10.2008
  • Company Overview: A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.
  • Understudying the Human Resources and Administration Manager in carrying out human resources management functions.
  • A subsidiary of ZESA Holdings Private Ltd – a company that is the sole generator and supplier of electrical power in Zimbabwe.

Personnel Assistant

Timcon Investments (Private) Limited
01.2004 - 03.2004
  • Preparation of anniversary increments for staff.
  • Processing leave and overtime.
  • Updating personnel files by filing personal documents daily.
  • Assisting in salary administration.

Education

Master of Science Degree - Human Resources Management

Midlands States University
Gweru
2011

BSc (Hons) Degree - Human Resources Management

Midlands States University
Gweru, Zimbabwe
01-2006

Diploma in Personnel Management -

Institute of Personnel Management Zimbabwe
Harare
2007

Executive Diploma in Business Leadership -

Zimbabwe Institute of Management
Harare
2014

Executive Diploma in Applied Strategy -

Zimbabwe Institute of Management
Bulawayo
2019

Diploma in General Management -

GMDP
BTD Consultancy In Association With UZ
09.2018

Skills

  • Business Performance Management
  • Cross-functional Communication
  • Budget Administration
  • HR Analytics
  • SAP Human Capital Management Module
  • Counselling
  • Talent Development
  • Research and development

Affiliations

Institute of People Management of Zimbabwe (IPMZ)

Academic And Professional Qualifications

  • Master of Science Degree in Human Resources Management, Midlands States University
  • BSc (Hons) Degree in Human Resources Management, Midlands States University
  • Diploma in Personnel Management, Institute of Personnel Management Zimbabwe
  • Executive Diploma in Business Leadership, Zimbabwe Institute of Management
  • Executive Diploma in Applied Strategy, Zimbabwe Institute of Management
  • Diploma in General Management, GMDP
  • 8 O’ Levels
  • 3 A’ Levels

National Registration Number

63-1257907-Y-22

Contact

+263 5422223456, +263772 968 197, joice.tinago@gmail.com, 23 Shenandoah Road, Gweru, Greenvale, ZIMBABWE

Personal Information

  • Date of Birth: 01/01/84
  • Gender: FEMALE
  • Nationality: ZIMBABWEAN
  • Marital Status: SINGLE
  • Religion: CHRISTIANITY

Other Information

Ms Word, Ms Excel, Power Point, Internet, S.A.P Human Capital Management Module, report writing skills, counselling skills, communication skills, analytical skills, negotiating skills, Experience in the recruitment (adverts through to induction) of staff from lower level employees up to middle management level. Assist in the carrying out psychometric tests. Knowledge on head hunting for the best candidates. Passionate about research and development in order to keep abreast with the best practices. Attended a number of in-house training programs as well as external ones.

Timeline

Acting Senior Manager - Human Resources

ZETDC Head Office
11.2023 - Current

Human Resources & Administration Manager

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
10.2015 - 10.2023

Principal Human Resources Officer

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
06.2009 - 09.2015

Human Resources Officer

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
11.2008 - 05.2009

Post Graduate Trainee (Human Resources)

Zimbabwe Electricity Transmission and Distribution Company (ZETDC)
11.2006 - 10.2008

Personnel Assistant

Timcon Investments (Private) Limited
01.2004 - 03.2004

Master of Science Degree - Human Resources Management

Midlands States University

BSc (Hons) Degree - Human Resources Management

Midlands States University

Diploma in Personnel Management -

Institute of Personnel Management Zimbabwe

Executive Diploma in Business Leadership -

Zimbabwe Institute of Management

Executive Diploma in Applied Strategy -

Zimbabwe Institute of Management

Diploma in General Management -

GMDP
JOICE TINAGO