JoJeanna Collins
Licensed Medicare Sales Agent
Charlotte,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Independent Medicare Sales Agent
Advocate Health
Charlotte, NC
09.2022 - Current
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
- Built relationships with product manufacturers and vendors of related products and services to cultivate referral network.
- Developed specific schedule of prospecting and account management tasks to perform daily, weekly and monthly to meet or exceed sales goals with little company supervision.
- Contributed to sales meetings and presented trends and market insights to sales team leaders and members to encourage implementation of successful techniques and propel team forwards.
Medicare Sales Agent
Tranzact Insurance Solutions
Charlotte, NC
08.2018 - 04.2022
- Educated clients on insurance policies and procedures.
- Generated leads through cold-calling, networking and other outreach methods.
- Monitored customer feedback and identified areas of improvement.
- Negotiated contracts and terms of sale with potential customers.
- Analyzed risk factors to recommend appropriate coverage levels.
- Analyzed customer needs to provide customized insurance solutions.
Education
Associate of Science - Accounting And Business Management
Monroe Community College
Rochester, NY 09.1998 - 05.2000
Skills
Product and service sales
Flexible and Adaptable
Active Listening
Attention to Detail
Certification
North Carolina Licensed Medicare Sales Agent
Timeline
Independent Medicare Sales Agent
Advocate Health
09.2022 - Current
Medicare Sales Agent
Tranzact Insurance Solutions
08.2018 - 04.2022
North Carolina Licensed Medicare Sales Agent
05-2018
Associate of Science - Accounting And Business Management
Monroe Community College
09.1998 - 05.2000