JoJo Wallace
Seminole,FL
Summary
Versatile Human Resources Specialist specializing in Payroll, offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resource Specialist
State of Florida
, USA
11.2024 - Current
- Enter PAR's into People First, payouts, recruitment, classification, separations, cancel checks, issue checks, retro checks, supplemental checks, on-demand checks, run reports, collect overpayments, retirement applications, name changes, department ordering, retirement adjustments, DROP applications, payouts, employment verifications, answer phones, return emails, experience with People First, SAMAS, Cherwell, Outlook, Microsoft Word, Excel, Teams.
- Currently handling 14 counties and other state agencies
Personnel Technician III
State of Florida
, USA
10.2022 - 11.2024
- Apply Sick Leave Donations to timesheet at the end of each pay period, conduct Leave Audits for FMLA/FSWP, Sick Leave Donations, Workers Compensation, Recruitment Process, and Separations.
- Answer phones.
- Respond to emails.
- Run Time Information Reports, Run AdHoc Reports, Run PAR Reports.
- Do Employment Verifications.
Accountant I
State of Florida
, USA
03.2022 - 10.2022
- Verify client eligibility.
- Answer phone, return call, check voicemail, enter client information into database.
- Organize and maintain client records in a confidential filing system.
- Enter client data into HMS, scan documents as required.
- Organize and complete projects.
- Maintain patient records.
- Comply with security procedure guidelines.
- Scan client records daily.
- Demonstrate team support to other staff.
- Operate photocopy and fax machine, computers, terminals, scanners, and printers.
- Assist in planning, training, filing and review of clerical work.
- Transfer information from HICFA forms into database for payment.
- Establish and maintain good working relationships with clients, staff and supervisor.
- Provide back up to other members of the intake division when needed.
- File purging as requested.
- Attend local meetings as requested.
- Complete mandatory training to promote professional growth in a timely manner.
- Perform other related duties as assigned by supervisor.
- Submit EARS and timesheets in a timely manner.
Senior Clerk
State of Florida
, USA
12.2019 - 10.2022
- Verify client eligibility.
- Answer phone, return call, check voicemail, make appointments, enter client information into database.
- Organize and maintain client records in a confidential filing system.
- Enter client data into HMS, scan documents as required.
- Assist client in filling our Release of Information and Initiation of Service Form, Child Immunization Form, Fee Waiver Request Form, Fax Cover Sheet.
- Organize and complete projects.
- Maintain patient records.
- Organize and maintain client records and a confidential filing system.
- Enter client data into HMS, scans documents as required.
- Organize and complete projects.
- Maintain patient records.
- Comply with security procedure guidelines.
- Confirm appointments and scan client records daily.
- Demonstrate team support to other staff.
- Operate photocopy and fax machine, computers, terminals, scanners, and printers.
- Travel to all clinics as requested.
- Assist in planning, training, filing and review of clerical work.
- Establish and maintain good working relationships with staff and supervisor.
- Provide back up to other members of the intake division when needed.
- File purging as requested.
- Attend local meetings as requested.
- In the event of a disaster, report for duty prior to, during, and after the disaster as needed.
- Complete mandatory training to promote professional growth in a timely manner.
- Perform other related duties as assigned by supervisor.
- Submit EARS and timesheets in a timely manner.
Education
GED -
Weber State University
Ogden, UT01-2004
Skills
- Payroll
- Recruitment processes
- Employment verifications
- FMLA audits
- Report generation
- Human resources management
- Time management
- Problem solving
Certification
HIV/AIDS Counselor Certified
Timeline
Human Resource Specialist
State of Florida
11.2024 - Current
Personnel Technician III
State of Florida
10.2022 - 11.2024
Accountant I
State of Florida
03.2022 - 10.2022
Senior Clerk
State of Florida
12.2019 - 10.2022
GED -
Weber State University