Jola Hymeti
Bloomfield Hills,MI
Summary
I have over two years of experience in advertising sales, digital content, and customer service. I currently assist on a sales team where I am responsible for ensuring client needs and deal agreements are met. My core strengths include communication, attention to detail, teamwork, problem-solving, and creativity. I am passionate about working in a fast-paced and dynamic environment that offers opportunities for learning and growth in the media and entertainment industry.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Warner Brothers Discovery
11.2021 - Current
- Act as the primary point of contact and establish strong professional relationships with advertising agencies as well as internal departments within the company including Marketing, Pricing and Planning, Commercial Operations, and Billing.
- Manage several accounts spanning up to $10M per quarter and ensure all deal agreements are executed by meeting clients' orders in a skilled and timely manner.
- Handle all client requests and inquiries regarding flighting, revisions, marketing assets, programming changes, account performance, billing discrepancies and approvals.
- Work with and support Account Executives and Planners throughout a deal's planning and operating time frame as needed.
Guest Services Associate
Ocean Prime
09.2019 - 11.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Resolved guest concerns and complaints in a professional and helpful manner.
- Collaborated and worked with all staff members to create an efficient and positive work environment.
Digital Content Intern
SEEN Magazine
09.2020 - 11.2020
- Wrote creative lifestyle related online articles on a variety of topics.
- Researched and analyzed current trends in order to choose topics that would provide traction online.
- Found images that best visually complimented the content in each article.
- Created and scheduled social media posts on Instagram, Twitter, and Facebook to promote content and increase website engagement.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Performed keyword research to optimize content for SEO.
Education
Bachelor of Art - Communications
Oakland University
Rochester, MI12.2020
Skills
- Proficient in Microsoft Office- Word, Excel, Outlook and PowerPoint
- Google Drive
- Skilled in social media platforms including Facebook, Instagram, Twitter, TikTok and YouTube
- Fluent proficiency in Albanian
- Advertising
- Communication
- Salesforcecom
Timeline
Sales Assistant
Warner Brothers Discovery
11.2021 - Current
Digital Content Intern
SEEN Magazine
09.2020 - 11.2020
Guest Services Associate
Ocean Prime
09.2019 - 11.2021
Bachelor of Art - Communications
Oakland University