Michele Gonzalez
New Rochelle
Summary
Results-driven sales expert with a decade of sales experience and 3 years of expertise in shipping operations. Seeking a position where I can apply my shipping proficiency to enhance customer satisfaction, streamline shipping processes, and contribute to the overall success of the company.
Overview
9
9
years of professional experience
Work History
Sales Assistant
The Plaza Hotel
03.2015 - Current
- Assist guests and customers with inquiries, purchases, and special requests, while ensuring high levels of customer satisfaction.
- Operate POS system and maintain accurate sales record.
- Handling online orders to ensure accuracy and timely dispatch.
- Provide administrative support such as data entry, create purchase orders, and answering phone calls.
Fulfillment Assistant
Catbird
09.2021 - 11.2022
- Managed order fulfillment, including picking, packing, and shipping items for timely delivery.
- Familiarity with jewelry products and materials.
- Proven ability to thrive in a fast-paced environment while maintaining quality standards.
Education
Bachelor Of Science - International Trade And Marketing
Fashion Institute of Technology
New York, NY05.2015
Skills
- Proficient in PC/MAC OS and Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, and Access)
- Bilingual: English/Spanish
- Excellent written verbal communication skills
- Strong organizational and multitasking abilities
- Detail-oriented with a focus on accuracy and efficiency in all tasks
Timeline
Fulfillment Assistant
Catbird
09.2021 - 11.2022
Sales Assistant
The Plaza Hotel
03.2015 - Current
Bachelor Of Science - International Trade And Marketing
Fashion Institute of Technology
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