JOLANTA GRATKOWSKA
Philadelphia,PA
Summary
Brilliant Ophthalmic Technician known for profoundly building up and implementing successful patient schedules and appointment systems. Over 4 years of experience with an understanding of medical terms, anatomy and the physiology of the visual system. Thorough knowledge of all equipment and sterilization methods. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Eager and will always be ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
MidAtlantic Retina
07.2020 - Current
- Assisting physicians get a better understanding on Dry Macular Degeneration
- Intaking drug into system, preparing patients for injection, and assisting physician during injection by holding upper and lower lids, collecting and inputting patient data.
Lead Ophthalmic Technician
MidAtlantic Retina
06.2019 - Current
- Assisting patients throughout the office
- Screening for visual acuity, confrontational fields, and pupil motility
- Addressing issues noted during preliminary examination to provide physician with important information on patient health
- Managing workflow on the floor by assisting patients to exam room and instilling eye drops prior to injection
- Assisting physician with ocular injections
- Preparing patients with ocular drops and talking through procedures in great detail
- Assists physician in exam room, collecting medical data while maintaining HIPAA compliance across all patient data-handling, systems and training.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Ophthalmic Technician
Valley Eye Professionals LLC
05.2015 - 05.2019
- Counseled patients in surgery and treatment plans
- Obtained and recorded patient medical history and operated ophthalmic equipment
- Advised patients on ocular medications, dressings, and contact lenses Observed pupils, visual acuteness, and extra-ocular movements to check patient status
- Cleaned, sterilized and maintained all surgical equipment and maintained examination rooms
- Maintained smooth patient flow throughout facility, promoting efficient work environment
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data
- Evaluated health education needs of patients and provided necessary training and instruction
- Maintained HIPAA compliance across all patient data-handling, systems and training
Lifeguard
Crestmont Pool
06.2011 - 08.2014
- Monitored behaviors for safety violations and took steps to prevent further violations
- Kept watch over swimmers to ensure fast response when distress situations arose
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress
- Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength
- Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength
- Routinely completed safety update training and ensured all patrons followed safety rules
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines
Education
Thomas Jefferson College of Nursing
Bachelor of Science - Chemical Biology, Music Theory
Saint Joseph's University
2018
Skills
- Preliminary testing
- Ocular measurements
- Ophthalmology testing
- Medical History Obtainment
- Diagnostic testing
- Anatomy expertise
- External light examination
- Physician Assistance
- Instrument sterilization
- Team Leader
- Organization and Planning
- Maintaining Records
- Body Mechanics knowledge
- Swimming Lessons
- Team Bonding
- Pool Operations
Languages
Polish
Native or Bilingual
Timeline
MidAtlantic Retina
07.2020 - Current
Lead Ophthalmic Technician
MidAtlantic Retina
06.2019 - Current
Ophthalmic Technician
Valley Eye Professionals LLC
05.2015 - 05.2019
Lifeguard
Crestmont Pool
06.2011 - 08.2014
Thomas Jefferson College of Nursing
Bachelor of Science - Chemical Biology, Music Theory
Saint Joseph's University
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