Summary
Overview
Work History
Education
Skills
Extra Curricular
Affiliations
Timeline
Generic

Jolean Griffen

Argyle ,NY

Summary

Commitment to cultivating a positive and respectful workplace atmosphere while pursuing excellence and achieving professional goals

Overview

7
7
years of professional experience

Work History

Lawn and garden cleanup

08.2018
  • Supervisor: Joe Griffen

shift lead

Pizza Ranch
07.2021 - 10.2021
  • Supervisor: Eric Pringle
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Served consistent portions following recipes and control standards.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Hair stylist

HSO
11.2021 - 09.2024
  • Supervisor: Shaina Lyndsay Edwards
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Maintained clean and organized work station, complying with health and safety standards.
  • Answered phone calls and emails to schedule client appointments.

Delivery Driver

Amazon
03.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Education

High School - undefined

Granville High School
Granville, NY
01.2020

Cosmetology

Southern Adirondack Education Center (WSWHE BOCES)
Hudson Falls, NY
01.2020

Skills

  • Communication skills
  • Social skills
  • Interpersonal skills
  • Technical proficiency
  • Humor and approachability

Extra Curricular

music enthusiast, book worm,animal lover .

Affiliations

Member of SkillsUSA, 2018-2020

Timeline

Delivery Driver

Amazon
03.2024 - Current

Hair stylist

HSO
11.2021 - 09.2024

shift lead

Pizza Ranch
07.2021 - 10.2021

Lawn and garden cleanup

08.2018

High School - undefined

Granville High School

Cosmetology

Southern Adirondack Education Center (WSWHE BOCES)

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