Jolean Griffen
Argyle ,NY
Summary
Commitment to cultivating a positive and respectful workplace atmosphere while pursuing excellence and achieving professional goals
Overview
7
7
years of professional experience
Work History
Lawn and garden cleanup
Spring Hill, FL
08.2018
- Supervisor: Joe Griffen
shift lead
Pizza Ranch
Ainsworth, IA
07.2021 - 10.2021
- Supervisor: Eric Pringle
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Served consistent portions following recipes and control standards.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Hair stylist
HSO
Granville, NY
11.2021 - 09.2024
- Supervisor: Shaina Lyndsay Edwards
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Maintained clean and organized work station, complying with health and safety standards.
- Answered phone calls and emails to schedule client appointments.
Delivery Driver
Amazon
Granville, NY
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
High School - undefined
Granville High School
Granville, NY01.2020
Cosmetology
Southern Adirondack Education Center (WSWHE BOCES)
Hudson Falls, NY01.2020
Skills
- Communication skills
- Social skills
- Interpersonal skills
- Technical proficiency
- Humor and approachability
Extra Curricular
music enthusiast, book worm,animal lover .
Affiliations
Member of SkillsUSA, 2018-2020
Timeline
Delivery Driver
Amazon
03.2024 - Current
Hair stylist
HSO
11.2021 - 09.2024
shift lead
Pizza Ranch
07.2021 - 10.2021
Lawn and garden cleanup
08.2018
High School - undefined
Granville High School
Cosmetology
Southern Adirondack Education Center (WSWHE BOCES)