JOLEASA TRICE
Glenwood,IL
Summary
Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Prior Authorization Specialist
Munster Community Hospital
09.2016 - Current
- Directed new employees on procedures, polices, and work flow
- Reviewed medical records requests and received appropriate documentation for release prior to sending records out
- Verified insurance coverage and obtained referrals, prior authorizations and extensions on benefits from insurance companies as needed
- Facilitated patient check-in procedures, collected co-pays, scheduled appointments and maintained office
- Schedule and obtain prior authorization for in office procedure.
- Streamlined prior authorization processes by implementing efficient tracking systems.
- Improved patient satisfaction with timely and accurate processing of prior authorizations for medications and procedures.
Student Practical Nurse
Insight Hospital And Medical Center
01.2023 - 11.2023
- Enhanced patient care by providing thorough assessments and creating individualized nursing plans.
- Collaborated with interdisciplinary teams for optimal patient outcomes and well-coordinated care.
- Administered medications accurately, ensuring proper dosage and adherence to medical protocols.
- Performed wound care and dressing changes, promoting timely healing and preventing infection.
- Monitored vital signs regularly, identifying any abnormalities or changes in patient condition.
- Educated patients on disease prevention strategies and self-care techniques for improved health outcomes.
- Participated in clinical rotations across various healthcare settings, gaining diverse hands-on experience in nursing practice.
- Demonstrated strong clinical skills by consistently achieving high scores on practical evaluations during training program.
- Contributed to a safe environment by adhering to infection control measures, reducing the risk of healthcare-associated infections.
- Developed critical thinking abilities through active engagement in case studies and simulated scenarios during coursework.
Certified Nurse Assistant
Community Care Network
09.2016 - 09.2019
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Collaborated with interdisciplinary team members to develop personalized care plans tailored to individual patient needs.
- Provided skilled post-operative care to patients, closely monitoring their recovery progress and reporting any changes to nursing staff promptly.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
Health Insurance Agent
GoHealth
06.2013 - 09.2016
- Health Insurance agent with 90% proven close rate
- Data entry including processing of marketplace applications
- 80+ inbound calls daily
- Responsible for collecting sensitive information and inputting information to marketplace system
- Guided and directed clients to choosing the correct plan to meet their health needs
- Provided excellent customer service to each client.
- Streamlined the application process for clients, resulting in faster approvals and fewer errors.
- Improved client satisfaction by providing personalized health insurance plan recommendations and guidance.
Education
Licensed Practical Nurse - Nursing
Malcom X College
Chicago, IL12.2023
Skills
- Medical Records
- Scheduling Appointments
- Data Entry
- EMR
- Patient Registration
- Pain Management
- Pharmacology Knowledge
- Stress Management
- Postoperative Care
- Medication Administration
- Pathophysiology Knowledge
- Time Management
- Team Collaboration
- Customer Service
- Epic
- Documentation Review
- Analysis Skills
- Prior Authorization
- CPT Coding
Contact Information
Glenwood, IL
312-489-9167
Joleasat24@gmail.com
Certification
- Licensed Practical Nurse
- Pharmacology Certified
Timeline
Student Practical Nurse
Insight Hospital And Medical Center
01.2023 - 11.2023
Certified Nurse Assistant
Community Care Network
09.2016 - 09.2019
Prior Authorization Specialist
Munster Community Hospital
09.2016 - Current
Health Insurance Agent
GoHealth
06.2013 - 09.2016
Licensed Practical Nurse - Nursing
Malcom X College
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