JOLEASIA CAMPBELL
BATON ROUGE,LA
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
11
11
years of professional experience
Work History
Criminal Analyst III
Louisiana State Police
Baton Rouge, LA
09.2017 - Current
- Perform data entry and scan fingerprints and photos into Automated Fingerprint Identification System (AFIS)
- Experienced with several law enforcement computer programs such as CCH and AFIS
- Operate Automated Fingerprint Identification System (AFIS) to update criminal records.
Child Welfare Specialist
State Of Louisiana, Children, Family Services
Baton Rouge, LA
09.2016 - 09.2017
- Performed advanced consultative protective service work in Child Protective Services as a Child Investigator
- Referred families for appropriate services to address child abuse/neglect issues
- Assisted parents towards reunification after their children were removed from their care due to child abuse and neglect
- Investigated and prepared Court Ordered Investigations for custody hearings
- Completed comprehensive assessments, Progress Notes, Court Order/Summaries
Assistant Branch Manager
Enterprise Rent A Car
Baton Rouge, LA
07.2014 - 09.2016
- Managed Fleet, Operations, Logistics, and Maintenance of Daily Rental Fleet
- Assist Employee development and training of all levels of employees
- Oversee customer accounts, and collected all accounts receivables
- Responsible for marketing all sizes of existing accounts and selling new accounts
Customer Sales Representative
Afni Call Center
Opelika, AL
09.2012 - 07.2014
- Assisted call-in customers with questions and orders
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Resolved concerns with products or services to help with retention and drive sales
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Education
High School Diploma -
Opelousas Senior High School
Bachelor of Science - Criminal Justice
Southern University and A&M College
Skills
- Microsoft Office
- Leadership
- Problem Solving
- Query Reporting
- Charting and Graphing
- Law Expertise
- Complex Problem-Solving
- Public Outreach
- Active Listening
- Legal Standards
- Criminal Investigations
- Clean criminal background
- Criminal clearance verification
- Criminal investigation
- Criminal law proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Criminal Analyst III
Louisiana State Police
09.2017 - Current
Child Welfare Specialist
State Of Louisiana, Children, Family Services
09.2016 - 09.2017
Assistant Branch Manager
Enterprise Rent A Car
07.2014 - 09.2016
Customer Sales Representative
Afni Call Center
09.2012 - 07.2014
High School Diploma -
Opelousas Senior High School
Bachelor of Science - Criminal Justice
Southern University and A&M College
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