Jolecia Williams
Katy,TX
Summary
Dynamic Stylist and Team Leader at Windsor with a proven track record in fashion consultation and customer engagement. Expert in creating personalized styling experiences while leading teams to exceed sales targets.
Adept at trend analysis and fostering a positive shopping environment, ensuring exceptional service, and memorable client interactions.
Talented Stylist experienced in purchasing materials, accessories and clothing to maximize individual appeal. Expert in current fashion trends and outfit crafting. Innovative professional with several years of experience offering top-quality services to customers.
Highly skilled with expertise in understanding clients' requests for special services. Results-oriented Stylist knowledgeable about showcasing products to increase appeal and total sales.
Overview
4
4
years of professional experience
Work History
Stylist - Team Leader
Windsor
Houston, TX
05.2022 - 03.2024
- My job role at Windsor was Stylist/Team Leader.
- Managed fitting room operations and ensured cleanliness throughout the store.
- Engaged customers through personalized consultations and recommendations.
- Created custom looks for clients based on their individual style, body type, and personality.
- From managing 5-6 employees daily, ensure they are following code and conduct of the store policies and procedures.
- It was my responsibility to be the face of the store, inspire and empowering each customer every day in the store.
- While showcasing my incredible style and passion for fashion by styling our customers from head to toe while creating a positive environment for all.
- It was more than just selling clothes it was creating memories.
- Assisted clients with styling choices and outfit selections.
- Maintained up-to-date knowledge of fashion trends and merchandise.
- Collaborated with team members to create visually appealing displays.
- Organized and restocked inventory to ensure product availability.
- Provided exceptional customer service to enhance shopping experience.
Sales Representative
European Wax Center
Houston, TX
06.2020 - 02.2022
- My job role was a Front Desk Sales Associate at European Wax Center.
- It was my job to provide a lasting and engaging experience for our guest by booking reservations, checking guest in and out, and selling wax passes and products.
- Engaged customers to understand their needs and recommend suitable services.
- Educated clients on waxing procedures and aftercare for optimal results.
- Managed appointment scheduling to ensure smooth daily operations.
- Collaborated with team members to maintain a clean and welcoming environment.
- Processed transactions accurately using point-of-sale systems.
- Assisted in inventory management by tracking product levels and ordering supplies.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
Education
High School Diploma -
Stafford High School
Stafford, TX05-2017
Skills
- Sales
- Receptiveness to feedback
- Customer service
- Customer support
- Management
- Fashion consultation
- Inventory management
- Customer engagement
- Personal styling
- Team leadership
- Sales strategies
- Trend analysis
- Product knowledge
- Effective communication
- Conflict resolution
- Teamwork and collaboration
- Creative vision
Personal Information
Willing To Relocate: Anywhere
Affiliations
- Makeup Artistry
Timeline
Stylist - Team Leader
Windsor
05.2022 - 03.2024
Sales Representative
European Wax Center
06.2020 - 02.2022
High School Diploma -
Stafford High School