Jolee Conley
Seminole,FL
Overview
25
25
years of professional experience
Work History
Server
Red Lobster
Clearwater , FL
03.2018 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server/Bartender/Manager of Operations
Beef O Brady's
Clearwater , FL, FL
06.2006 - 06.2016
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Carrabba's Restaurant
Clearwater , FL
05.2008 - 05.2009
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server Shift Leader
Olive Garden
Clearwater , FL
01.1999 - 10.2007
- Ensured customer satisfaction and handled customer complaints in a professional manner.
- Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
- Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
Education
High School Diploma -
Dunedin High School
Dunedin, FL06.1990
Some College (No Degree) -
St Pete College
Clearwater , FLSkills
- Guest Engagement
- Table Setting
- Safe Food Handling
- Beverage Preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Red Lobster
03.2018 - 08.2023
Server
Carrabba's Restaurant
05.2008 - 05.2009
Server/Bartender/Manager of Operations
Beef O Brady's
06.2006 - 06.2016
Server Shift Leader
Olive Garden
01.1999 - 10.2007
High School Diploma -
Dunedin High School
Some College (No Degree) -
St Pete College