Jolee Sparks
Caregiver
Garrison,TX
Summary
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
7
7
years of professional experience
Work History
Caregiver
Across The Board
01.2025 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
7/11 Convenience Store
10.2017 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor Of Business Administration - Human Resources Management
American InterContinental University
Schaumburg, IL2019
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Dependable and responsible
- Daily living assistance
- Personal hygiene assistance
- Basic housekeeping
- Meal preparation
Timeline
Caregiver
Across The Board
01.2025 - Current
Customer Service Representative
7/11 Convenience Store
10.2017 - 10.2024
Bachelor Of Business Administration - Human Resources Management
American InterContinental University
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