Jolee Wilfong
Brinnon,WA
Summary
Friendly and dependable customer service professional with strong communication and interpersonal skills. Experienced in creating positive first impressions, assisting customers, and delivering quality service in fast-paced environments. Reliable, adaptable, and motivated to learn, with a strong work ethic and commitment to providing excellent customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cook/Cashier/Lead Teacher
The Burger Stand
Hoodsport, Washington
02.2025 - 06.2026
- Supervised a team of 5 employees.
- Monitored sales activities to provide excellent customer service.
- Resolved customer issues and concerns.
- Operated cash register and delivered friendly service.
- Prepared and served customer orders.
- Managed inventory and scheduling.
- Maintained cleanliness of dining room, kitchen, and storage areas.
Hoodsport Coffee Company
Ruth Beaven
Hoodsport , WA
02.2024 - 12.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Culinary Arts
Timberlake Job Corps
04.2002
High School Diploma -
The Dalles High School
The Dalles, OR06.2001
Skills
- Display case merchandising
- Dining room maintenance
- Soft selling
- Closing duties
- Coffee expertise
- Multitasking and organization
- Positive and professional
- Adaptive and creative
- Friendly and outgoing
- Active listener
- Calm demeanor
- Team player
- Team leadership
- Problem-solving
- Basic math
- Cleanliness
- Order taking
- Hospitality and accommodation
- Sandwich preparation
- Speedy and efficient
- Cash register operation
- Smoothie making
- Safe food handling
- Attention to detail
- Coffee/espresso brewing
- Front counter maintenance
- Excellent math skills
- Food preparation
- Exceptional customer service
- Espresso machine operations
- Clear communication
Certification
- Class 12 Mixologist permit # 121127218
Timeline
Cook/Cashier/Lead Teacher
The Burger Stand
02.2025 - 06.2026
Hoodsport Coffee Company
Ruth Beaven
02.2024 - 12.2024
Culinary Arts
Timberlake Job Corps
High School Diploma -
The Dalles High School