Joleen Hasozbek
Inside Sales
Maitland,FL
Work Preference
Summary
Dynamic sales professional with a proven track record in driving revenue growth and cultivating strong client relationships. Highly skilled in team collaboration and adept at adapting to evolving market demands. Expertise in negotiation, communication, and strategic planning leads to outstanding results. Recognized for reliability and the ability to foster a productive team environment while consistently meeting or exceeding targets. Seeking a full-time role that presents professional challenges and utilizes exceptional interpersonal skills, effective time management, and problem-solving capabilities.
Overview
15
15
years of professional experience
Work History
Direct Patient Sales Manager II
Inogen
2022.05 - Current
- Improved patient satisfaction by delivering empathetic and solution-oriented conversations. Enhanced quality of life through expert recommendations on oxygen therapy products, fostering informed decision-making.
- Executed multi-unit sales strategies that resulted in exceeding monthly sales targets by 25% or more, ensuring alignment with key performance indicators.
- Oversaw pipeline operations and managed substantial influx of inbound leads exceeding 100 daily to ensure exceptional service standards.
- Managed daily call volume exceeding 100 and maintained 3 hours of talk time to enhance customer engagement.
- Established and nurtured referral partnerships with physicians, respiratory therapists, and clinical coordinators to enhance patient outreach.
- Engaged in continuous learning to stay informed about evolving product and service offerings.
- Achieved recognition from leadership for fostering teamwork and mentoring new team members, resulting in enhanced sales performance. Consistently ranked as a top performer in revenue and KPI contests.
- Analyzed patient interaction data within Salesforce CRM to develop and execute strategies that boost conversion rates and enhance retention.
- Ensured adherence to HIPAA laws, regulations, and codes of conduct to uphold patient privacy standards.
- Facilitated remote virtual engagement and sales through platforms such as Zoom, Teams, and Salesforce.
Brand Representative
Orlebar Brown
2017.01 - 2022.05
- Developed and implemented strategic relationship-building initiatives for 15+ independent accounts, contributing to growth in U.S. wholesale division.
- Executed market analyses and product training initiatives to optimize inventory management and boost sales effectiveness.
- Analyzed financial metrics and generated weekly reports to optimize inventory management and purchasing decisions.
- Executed targeted outreach to potential accounts, contributing to the expansion of brand's wholesale operations across South Florida.
- Fostered strong customer relationships through personalized service and product knowledge.
- Executed brand promotion initiatives at events, enhancing brand visibility and engagement.
District Director
Eddie Bauer
2015.10 - 2017.07
- Managed multi-store operations by identifying and nurturing managerial talent to optimize customer service outcomes.
- Administered district payroll budgets, performed audits, and maintained adherence to corporate compliance requirements.
- Cultivated a high-performance sales environment by leading coaching sessions and executing brand-building initiatives.
- Directed regional operations, reinforcing adherence to corporate strategy and maintaining brand standards.
- Oversaw cross-departmental initiatives aimed at enhancing customer experience and increasing sales revenue.
West Coast District Manager
Calypso St. Barth
2011.01 - 2015.01
- Directed sales operations across California, Hawaii, Washington, Colorado, Arizona, Texas, and Illinois to enhance profitability.
- Coordinated store openings, remodels, and closures, ensuring alignment with overall business goals and customer needs.
- Spearheaded organization of marketing events, fashion shows, and media partnerships to enhance brand visibility.
- Directed district operations to guarantee compliance with company standards and strategic objectives.
- Designed and executed training programs to elevate team performance and service quality.
- Conducted analysis of sales data to identify trends, enhancing decision-making for promotional initiatives.
- Performed routine audits to verify adherence to brand guidelines and enhance operational efficiency.
- Mentored store managers, promoting best practices in customer service and employee engagement.
Education
Bachelor of Arts - Political Science
State University of New York At Purchase College
Skills
- Bilingual: English & Spanish
- CRM: Salesforce, Lead Management, Data Analytics
- Tools: Excel, Microsoft Office Suite, Reporting
- Expertise: Inside Sales
- Patient Engagement
- Healthcare Compliance
- Relationship Management
- Revenue Growth
- Goals and performance
- Staff management
- Sales team training
- Relationship building
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final, failure is not fatal: it is the courage to continue that counts.
Timeline
Direct Patient Sales Manager II
Inogen
2022.05 - Current
Brand Representative
Orlebar Brown
2017.01 - 2022.05
District Director
Eddie Bauer
2015.10 - 2017.07
West Coast District Manager
Calypso St. Barth
2011.01 - 2015.01
Bachelor of Arts - Political Science
State University of New York At Purchase College