Summary
Overview
Work History
Education
Skills
Timeline
Generic

JoLeen Koth

Fargo

Summary

Dynamic and resilient professional with a dedicated work ethic, experienced as a Case Manager at Southeast Human Service Center. Proven ability to coordinate multidisciplinary care plans and effectively resolve client challenges. Skilled in fostering supportive communication and implementing tailored service strategies to enhance client outcomes and well-being.

Overview

20
20
years of professional experience

Work History

Cleaning Technician

Hearts of Hospitality
West Fargo ND
03.2023 - Current

Cultivate trust while engaging with clients in their personal spaces and homes.

Ensured adherence to cleanliness standards established by management and clients.

Collaborate with team members to maintain cleanliness and hygiene standards.

Cultivate effective communication channels with team members and clients to foster collaboration.

Stay at Home Mom

SAHM
Fargo, ND
04.2011 - Current

Supervised and nurtured three children in a home environment.

Ensured care and safety for three children through structured routines and supervision.

Managed essential daily activities to maintain a functional living environment.

Implemented strategies to address and resolve behavioral challenges presented by three children.

Developed and implemented routines and structures to foster children's growth and well-being at home.

Long-Term Substitute Social Teacher

Moorhead Public Schools
Moorhead, MN
09.2019 - 05.2023
  • Implemented classroom management strategies to foster a positive learning environment.
  • Adapted to different classrooms according to the diverse range of children or students
  • Collaborated with other para professionals, special education teachers, and classroom specialty professionals
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Case Manager

Southeast Human Service Center
Fargo, ND
10.2005 - 04.2011
  • Coordinated care plans with multidisciplinary teams to enhance client outcomes.
  • Assessed client needs through comprehensive interviews and evaluations.
  • Developed and implemented individualized service plans tailored to unique client situations.
  • Monitored progress of clients, adjusting strategies to ensure effective interventions.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assessed risk factors of patients and made referrals for further services.
  • Facilitated family meetings to discuss patient care plans.
  • Provided patient and family education on available resources and self-care strategies.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Facilitated support groups for patients and families dealing with chronic illnesses.

Education

Master of Science - Mental Health Counseling

South Dakota State University
Brookings, SD
08-2004

Bachelor of Science - Psychology

Black Hills State University
Spearfish, SD
12-2000

Skills

  • Dedicated work ethic
  • Timely and dependable
  • Effective problem resolution
  • Supportive service orientation

Timeline

Cleaning Technician

Hearts of Hospitality
03.2023 - Current

Long-Term Substitute Social Teacher

Moorhead Public Schools
09.2019 - 05.2023

Stay at Home Mom

SAHM
04.2011 - Current

Case Manager

Southeast Human Service Center
10.2005 - 04.2011

Master of Science - Mental Health Counseling

South Dakota State University

Bachelor of Science - Psychology

Black Hills State University
JoLeen Koth