Joleigh Evans
Sterlington,LA
Summary
Dynamic and customer-focused professional with experience at Johnny's Pizza House, excelling in accurate cash management and upselling techniques. Proven ability to enhance customer satisfaction through attentive service and effective communication. Recognized for maintaining cleanliness and hygiene standards while thriving in high-pressure environments. Committed to delivering exceptional results and fostering positive guest experiences.
Overview
3
3
years of professional experience
Work History
In Store Crew Member
Johnnys Pizza House
08.2024 - Current
- Greeted customers entering store and offered assistance with requirements.
- Enhanced customer satisfaction by providing efficient and accurate service at the cash register.
- Assisted in boosting sales by engaging with customers and offering knowledgeable product recommendations.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Exceeded daily sales targets through upselling techniques while maintaining genuine connections with customers.
- Increased store cleanliness with regular sweeping, mopping, and sanitizing of high-touch areas.
- Trained new employees on store policies, procedures, and best practices to ensure consistent performance standards.
- Responded promptly to customer inquiries, addressing concerns professionally and courteously.
- Reduced wait times for customers by quickly restocking shelves and keeping inventory organized.
- Supported smooth operations during peak hours by efficiently handling multiple tasks simultaneously.
- Remained calm and composed in tense situations involving angry or upset customers.
- Handled merchandise returns professionally according to store policy, ensuring a seamless experience for the customer while protecting company interests.
Waitress
Granny's Family Restaurant
06.2022 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
No Degree -
Sterlington High School
Sterlington, LA05-2025
Skills
- Workplace safety
- Cleanliness and hygiene
- Accurate Cash Management
- Stock replenishment
Timeline
In Store Crew Member
Johnnys Pizza House
08.2024 - Current
Waitress
Granny's Family Restaurant
06.2022 - 10.2024
No Degree -
Sterlington High School
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