Summary
Overview
Work History
Education
Skills
Timeline
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Susan Barnett

Blue Rock,OH

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

1
1
year of professional experience

Work History

Store Crew Member

Speedway
07.2023 - 01.2024
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Greeted customers entering store and offered assistance with requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Helped managers with daily checklists and last-minute requirements.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of business.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.

Crew Member

KFC
03.2023 - 07.2023
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked front counter, drive-thru and other areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

GED -

Adult Diploma Program

Skills

  • Cash handling accuracy
  • Store maintenance
  • Workplace safety
  • POS system operation
  • Inventory assessment
  • Customer service
  • Product knowledge
  • Inventory management
  • Safety compliance
  • Merchandise display
  • Stock replenishment
  • Marketing strategies

Timeline

Store Crew Member

Speedway
07.2023 - 01.2024

Crew Member

KFC
03.2023 - 07.2023

GED -

Adult Diploma Program

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Susan Barnett