Jolene Colley

• Supported clients with mobility assistance, enhancing independence and quality of life.
• Assisted clients with daily living activities, ensuring comfort and safety in home environments.
• Collaborated with healthcare professionals to develop personalized care plans for clients.
• Monitored client health and reported changes to families and healthcare providers promptly.
• Maintained a clean and organized living space, promoting a healthy environment for clients.
• Assisted clients with activities of daily living, promoting independence and quality of life.

• Supported clients in their daily living tasks.
• Complied companionship with clients
• Meal prep assistance
• Assistance with personal hygiene care as well as daily living care

• Managed reservations and waitlists through digital systems, enhancing guest flow.
• Coordinated with kitchen staff to streamline service operations. and service staff to optimize guest experience.
• Shared knowledge of new menu items and flavors with guests, enabling customers to make personal decisions based on taste and interest.

• Maintained cleanliness and organization of dining area to enhance guest experience.

• Maintained customer satisfaction by clarifying questions about orders and specialty items.

• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Answered client inquiries via phone and email, delivering information on services and promotions to enhance client engagement.

• Maintained confidentiality of information regarding clients and company.

• Confirmed appointments, communicated with clients, and updated client records.

• Assisted in inventory management by tracking supplies needed for daily operations.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Scheduled appointments accurately using reservation software, reducing conflicts or double-bookings.