Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Jolene Coppinger

Jolene Coppinger

Waxhaw,NC

Summary

Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.

Overview

29
29
years of professional experience

Work History

Volunteer

Lift Up Carolinas
Charlotte, NC
07.2025 - Current
  • Assist with sorting and pricing donated clothing items
  • Used strong interpersonal communication skills to convey information to others.
  • merchandise was clean, organized, and presentation ready for customers
  • standards by steaming and prepping garments for retail presentation
  • and arranged merchandise to ensure correct sizing and placement
  • proper hanging and alignment of clothing for press professional presentation

Family Operations Manager

Self
Waxhaw, NC
08.2005 - Current

Managed full household operations, including budgeting, scheduling, and logistics for a multi member family. Coordinated, academic schedules, extracurricular, activities, and transportation across multiple age groups. Volunteered regularly in children's classrooms, assisting teachers with instruction and student supervision. Supervise small groups of children on field trips and academic settings.

  • Ensured proper documentation of all pet records, including vaccinations, health issues and feeding routines.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and implemented pet care protocols to enhance animal health and safety.

Assistant Manager

Aldi
03.2002 - 08.2005
  • Led team to enhance operational efficiency and customer satisfaction through effective training programs.
  • Supervise team operations to ensure adherence to safety and quality standards.
  • Coordinate shift schedules to optimize workforce efficiency and resource allocation.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Developed and implemented inventory management strategies to optimize stock levels and reduce waste.
  • Mentored junior staff, fostering a collaborative environment that promoted professional growth and teamwork.
  • Oversaw compliance with company policies and safety regulations, ensuring a secure shopping environment for customers and employees.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Train and mentor new staff on operational procedures and best practices.

Quality Control Specialist

Corning Cable
04.1999 - 11.2001
  • Conducted rigorous quality inspections to ensure product compliance with industry standards.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and implemented quality control procedures to enhance operational efficiency.
  • Analyzed quality data to identify trends and recommend corrective actions for continuous improvement.
  • Established documentation protocols to maintain accurate records of quality assessments and audits.
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.
  • Reported problems and concerns to management.
  • Worked well in a team setting, providing support and guidance.
  • Packaged cables appropriately to be delivered to customers.
  • Forklift driver
  • Cut fiber-optic cable at the appropriate length per custom

Lancôme Cosmetics Sales Associate

Belk
06.1997 - 01.1999
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Executed visual merchandising strategies to enhance product displays and attract customers.
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
  • Stayed current on industry trends, new products, and emerging brands to better serve clients'' interests and inquiries.
  • Educated customers on proper skincare routines, makeup application techniques, and cosmetic product benefits.
  • Conducted makeup lessons for individuals or groups, sharing expert tips for various looks or occasions successfully.

Education

High school diploma - General High School Studies

West Caldwell High School
Lenoir
06.1996

Skills

  • Teamwork
  • Excellent communication skills, both verbal and written
  • Attention to detail and accuracy
  • Ability to multi-task
  • Problem Solver
  • Time management
  • Adaptability
  • Willingness to learn
  • Organizational skills
  • Team collaboration
  • Leadership qualities
  • Customer service
  • Decision-making
  • North Carolina Driver's license
  • Friendly and outgoing
  • Reliability and punctuality

Interests

I love spending time with my fur babies, working in my flower garden, going to sporting events, and photography as well as reading my Bible daily

Timeline

Volunteer

Lift Up Carolinas
07.2025 - Current

Family Operations Manager

Self
08.2005 - Current

Assistant Manager

Aldi
03.2002 - 08.2005

Quality Control Specialist

Corning Cable
04.1999 - 11.2001

Lancôme Cosmetics Sales Associate

Belk
06.1997 - 01.1999

High school diploma - General High School Studies

West Caldwell High School
Jolene Coppinger