Jolene Hassell
Spokane,WA
Summary
Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Latah Creek Animal Hospital
05.2023 - Current
- Answered owner animal health questions and advised on best care practices.
- Assisted senior staff with blood analyses and physical assessments.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Florist Assistant
Safeway
10.2022 - 04.2023
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Supported in-store sales promotions, frequently engaging in product upsell activities.
- Created custom flower arrangements for in-store customers.
- Maintained high standard of organization and cleanliness of store premises.
- Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Utilized floral design techniques to craft unique floral arrangements.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Cake Decorator
Safeway
10.2022 - 04.2023
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Managed material inventory and ordered new materials when needed.
- Precisely arranged display cases throughout workday to highlight finished products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Followed food safety standards when handling ingredients.
Veterinary Technician
Dillon Small Animal Hospital
02.2020 - 10.2022
- Triaged incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed fecal examinations, urinalysis and bloodwork.
- Educated clients on nutrition, preventive health and other animal care.
- Maintained detailed records of animal health care and diagnostic treatments.
Skills
- Medical record-keeping
- Lab operations
- Client Education and Communication
- Appointment Scheduling
- Medication Administration
- Sanitation protocols
- Phone Etiquette
- Inventory Control
- Flower arranging
- Supply Ordering
- Workspace maintenance
- Attention to Detail
Timeline
Veterinary Assistant
Latah Creek Animal Hospital
05.2023 - Current
Florist Assistant
Safeway
10.2022 - 04.2023
Cake Decorator
Safeway
10.2022 - 04.2023
Veterinary Technician
Dillon Small Animal Hospital
02.2020 - 10.2022
Similar Profiles
Samantha JimenezSamantha Jimenez
Assistant Manager at Crystal Creek Animal HospitalAssistant Manager at Crystal Creek Animal Hospital
Samantha JimenezSamantha Jimenez
Assistant Manager at Crystal Creek Animal HospitalAssistant Manager at Crystal Creek Animal Hospital
James SeayJames Seay
Receptionist at Hunters Creek Animal HospitalReceptionist at Hunters Creek Animal Hospital
Antony MalalaAntony Malala
Caregiver/Certified Medication Aide at Ark Adult Family HomeCaregiver/Certified Medication Aide at Ark Adult Family Home
Aiden MaherAiden Maher
Operations Manager at BuckleOperations Manager at Buckle