JoLene’ Herndon
Stuart,FL
Summary
Visionary healthcare sales strategist who transformed a regional advisory firm into a national powerhouse by building elite revenue teams and pioneering industry-defining deal structures. Known for architecting breakthrough sales methodologies that consistently double capital deployment while maintaining best-in-class close rates. Recognized as a catalyst for rapid market expansion who turns emerging healthcare verticals into dominant market leaders through innovative sales and team development approaches.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Chief of Operations
Next Dental
Miami, FL
2025 - 2026
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams in executing strategic initiatives for business growth.
- Developed and implemented performance metrics to drive organizational effectiveness.
- Managed supply chain logistics, optimizing inventory levels and reducing lead times.
- Oversaw compliance with regulatory standards, ensuring adherence across operations.
- Facilitated training programs to improve team capabilities and operational knowledge.
- Analyzed market trends to inform strategic planning and resource allocation decisions.
- Fostered a culture of continuous improvement through process audits and feedback loops.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Cultivated strong relationships with external vendors to negotiate favorable terms for contracts and agreements.
- Evaluated supply chain operations for cost reduction opportunities while maintaining quality standards.
- Developed high-performing teams by providing mentorship, training, and clear performance objectives.
- Championed innovative solutions to address complex business challenges and drive sustainable growth.
- Provided support during organizational restructuring efforts to minimize disruption while maximizing future potential.
GLOBAL DIRECTOR OF DSOs AND SPECIAL MARKETS
Noris Medical
Remote
2024 - 2025
- Pioneer comprehensive business development strategies for Special Markets and DSOs, focusing on education and implants.
- Lead industry education initiatives focused on Zygomatic & Pterygoid Implant solutions for Oral Surgeons and Super GPs.
- Spearhead educational programs to establish company as the recognized leader in Remote Anchorage solutions.
- Develop targeted strategies to expand presence within large dental groups, leveraging educational excellence.
- Execute strategic conversion plans to transition educated practitioners into comprehensive implant system adoption.
- Lead high-performing sales team to develop customized implant solutions and pricing models, achieving consistent growth targets.
- Cultivate and expand partnerships with top DSO decision-makers, significantly increasing multi-location practice agreements.
- Orchestrate product launches and service improvements through strategic alignment of product, marketing, and operations teams.
- Consistently exceed sales targets, delivering industry-leading results in territory performance.
- Build influential network of DSO relationships, resulting in strategic partnerships and market expansion.
- Dental Implants | Remote
Managing Director Over C-Suite Executives, COO
Passion Dental Group
Boston, MA
2023 - 2025
- Spearheaded strategic initiatives to enhance operational efficiency and drive revenue growth.
- Developed and implemented comprehensive business strategies aligned with organizational goals.
- Oversaw cross-functional teams, fostering collaboration to achieve project milestones and objectives.
- Analyzed market trends to identify opportunities for business expansion and competitive differentiation.
- Cultivated relationships with key stakeholders, enhancing partnerships and driving collaborative projects.
- Led performance management processes, ensuring alignment with organizational values and objectives.
- Mentored senior leadership team, promoting professional development and succession planning initiatives.
- Directed budgetary planning, optimizing resource allocation for maximum operational impact.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
BUSINESS DEVELOPMENT & REGIONAL DIRECTOR
Straumann Group
Remote
01.2022 - 01.2024
- Hand-selected to lead market transformation across 10-state region, combining clinical and sales expertise to drive extraordinary growth.
- Market Leadership:
- Achieved highest revenue yield in North America, driving a 600% growth in market share across the Southeast region.
- Recognized for exceptional performance with Achiever’s Award 2023; Rookie of the Year and Circle of Excellence.
- Team Development:
- Elevated team performance to achieve 35% profitability increase while expanding market presence.
CHIEF DEVELOPMENT OFFICER
Viper Equity Partners of Palm Beach, LLC
Palm Beach, FL
01.2019 - 01.2022
- Led corporate development and strategic growth within the #1 advisory firm for healthcare practices, expanding into new medical verticals and securing capital. Oversaw a team of 25 across sales, marketing, administrative, and business development in 3 locations.
- Capital Achievement:
- Secured $2B in capital for healthcare asset purchases during year one by cultivating investor and buyer relationships, leading to sustained capital inflows.
- Built dental vertical from scratch, driving it to $200B in assets; expanded into dermatology, med spas, and plastic surgery.
- Created and trademarked the Vantage Plan, a proprietary program that optimized practice performance by tracking Key Performance Indicators (KPIs) such as patient flow and revenue per procedure, enabling underperforming practices to meet acquisition criteria.
- Operational Excellence:
- Implemented and leveraged CRM systems like HubSpot and Salesforce to track performance metrics, identify growth opportunities, and improve client engagement across healthcare practices.
- Healthcare – Mergers and Acquisitions (M&A) | Palm Beach, FL
Executive Director East Coast
Towncare Dental Group, MainStreet Children’s Dentistry & Orthodontics & Dental Care Alliance
Jupiter, FL
01.2010 - 01.2018
- Led daily operations for healthcare facilities to improve operational efficiency, financial management, and development of 60+ offices & staff
- Increased EBITDA by 32% YOY through strategic operational improvements, optimizing resource allocation across various locations.
- Turned around underperforming practice, transforming a $300K monthly loss into $140K monthly profit within 6 months.
- Led acquisitions and staffing transitions, ensuring compliance with healthcare regulations and improving patient care.
- Ensured compliance with OSHA, state, and federal regulations, implementing standardized procedures across all locations.
- Named Top Executive 6 years in a row ; nominated for Top Producing Regions 7 times.
PRINCIPAL & THERAPIST
Body Colonics
Nashville, TN
01.2005 - 01.2010
- Owned and managed 2 clinics, overseeing both patient care and business operations.
- Grew revenue to $1M+ with 49% EBITDA, successfully scaling and selling the business to a major healthcare provider.
- Developed and implemented advertising and branding strategies, increasing patient acquisition and revenue by 60%.
- Healthcare – Colonoscopy | Nashville, TN
Education
Certification - Project Management
University of South Florida
Tampa, FL2025
POST-MASTERS IN BUSINESS ANALYTICS -
Harvard University
Cambridge, MA2021
Ph.D. - Parasitology
Vanderbilt University
Nashville, TN2009
BACHELOR OF SCIENCE - BIOMEDICAL SCIENCE
Belmont University
Nashville, TN2007
Skills
- Healthcare Operations Management Corporate Development Sales Management Business Development Strategic Leadership Financial Acumen Profit & Loss (P&L) Management Regulatory Compliance Quality Assurance Team Leadership Change Management Recruitment Relationship Building Stakeholder Engagement Data Analytics Project Management
- HubSpot Salesforce P&L Management Tools QSI Mondaycom Jira Google Sheets Microsoft Excel
Websites
Certification
- Project Management Professional (PMP) | University of South Florida | 2024
- Challenger Sales | Straumann Group | 2022
- CPR & AED | American Red Cross | 2026
CAREER HIGHLIGHTS
- Healthcare Transformation: Uniquely combines clinical expertise with business acumen to transform healthcare practices - from turning a $300K monthly loss into $140K monthly profit to building a $200B dental vertical from ground up.
- Strategic Growth Architecture: Proven ability to envision and execute growth at any scale - whether driving 600% regional market share growth, securing $2B in capital, or achieving 49% EBITDA in private practice operations.
- Practice Optimization Expert: Developed proprietary systems for practice transformation, increasing EBITDA by 40% while successfully managing the complex dynamics of healthcare professionals and their teams.
- Cross-Functional Leadership: Built and led diverse teams of 25 across multiple locations, specializing in uniting clinical and business objectives while maintaining excellence in both domains.
- Market Development Pioneer: Demonstrated success in multiple healthcare verticals (dental, dermatology, med spas), with unique expertise in identifying opportunities and creating sustainable growth models.
- Relationship Architecture: Exceptional track record in managing complex stakeholder relationships - from individual practitioners to major healthcare investors - while maintaining focus on both clinical excellence and business performance.
Timeline
BUSINESS DEVELOPMENT & REGIONAL DIRECTOR
Straumann Group
01.2022 - 01.2024
CHIEF DEVELOPMENT OFFICER
Viper Equity Partners of Palm Beach, LLC
01.2019 - 01.2022
Executive Director East Coast
Towncare Dental Group, MainStreet Children’s Dentistry & Orthodontics & Dental Care Alliance
01.2010 - 01.2018
PRINCIPAL & THERAPIST
Body Colonics
01.2005 - 01.2010
Chief of Operations
Next Dental
2025 - 2026
GLOBAL DIRECTOR OF DSOs AND SPECIAL MARKETS
Noris Medical
2024 - 2025
Managing Director Over C-Suite Executives, COO
Passion Dental Group
2023 - 2025
Certification - Project Management
University of South Florida
POST-MASTERS IN BUSINESS ANALYTICS -
Harvard University
Ph.D. - Parasitology
Vanderbilt University
BACHELOR OF SCIENCE - BIOMEDICAL SCIENCE
Belmont University