Jolene Liu

• Collected blood samples from patients ensuring adherence to safety and sanitation protocols.
• Maintained accurate records of patients' information and sample processing procedures.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

• Located suitable veins for blood draw using sterilized needles and vials to ensure safe specimen collection.
• Verified patient identities using established protocols before specimen collection to maintain accuracy.
• Evaluated plasma collection machines for functionality to ensure optimal performance during procedures.

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Enhanced oral and personal hygiene by assisting patients with shaving, bathing, and teeth brushing to ensure comfort and dignity.
• Monitored patient vitals including temperature, blood pressure, and blood sugar levels to support timely medical interventions.
• Provided individualized patient care by recording vital signs, documenting observations, administering treatments, and assessing patient needs for effective care planning.

• Prepared food items according to recipes, portioning guidelines, and waste control standards to ensure quality and consistency
• Checked and stocked inventory to ensure availability of supplies, making sure all food hygiene, health, and safety are qualified for company requirements
• Trained in tray line and hospitality services to prepare patient trays and assist in cart operations

• Ensured safe meal preparation for food allergy sufferers by preventing cross-contamination of utensils, surfaces, and pans.
• Preparation and Presentation of Japanese Cuisine to Strict Quality guidelines.
• Greeted restaurant guests arriving at the establishment and explained special sushi items and options.
• Welcomed restaurant guests and informed them about special sushi items and options, enhancing their dining experience.

• Supported teachers in classroom management and document coordination, fostering a positive learning environment
• Worked one-on-one with students to provide tailored support in their learning and small groups with special needs students in classroom settings.
• Assisted special education teachers in implementing individualized education plans (IEPs) for diverse learners.
• Supported classroom management by facilitating student engagement and promoting positive behavior.
• Collaborated with educational staff to develop adaptive learning materials tailored to individual student needs.

• Communications with parent clients and international staff; organizations of class scheduling; receipt and processing of tuition; utilization of Microsoft word & excel and proprietary company software
• Created and managed a comprehensive filing system for both paper and electronic documents to ensure easy access and organization.
• Coordinated schedules and meetings for debate events, ensuring efficient communication among participants.
• Developed and implemented office procedures that enhanced operational efficiency and streamlined workflows.

• Designed and developed instructional activities using data from student learning style assessments
• Instructed students in basic English language skills to enhance communication abilities.
• Developed engaging lesson plans aligned with curriculum standards.
• Facilitated interactive classroom discussions to enhance language acquisition.
• Assessed student progress and provided tailored feedback for improvement.

• Research and retrieval of international consumer products in
• Aiwanese market for Global marketing company; pricing and purchase of sample products for marketing purposes
• Delivered product to customer locations on time.

• Handle customer needs and promote cable services to existing and new customers with tact and courtesy
• Place new installation orders, service orders for disconnects and service changes generated from customers
• Resolved customer complaints while prioritize customer satisfaction and loyalty.

• Achieved sales targets by assisting customers with inquiries and support
• Monitored customer files regularly to ensure receivables were accurate and up-to-date

• Helped customers place orders, explained menu items and served food to guests and made sure customers are satisfied with food
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits

As A Second Language