Jolene Perry
Highspire,PA
Summary
Seeking a job as an Educational Paraprofessional/Personal Care Assistant.
Overview
8
8
years of professional experience
Work History
Behavioral Technician
Vista Autism Services
04.2023 - 08.2023
- Adapted therapy materials based on individual needs
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Collaborated with a multidisciplinary team to develop comprehensive treatment goals for clients
- Conducted functional behavior assessments, allowing for targeted intervention strategies.
- Increased daily living skills through systematic instruction and practice during natural routines.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
- Utilized discrete trial teaching methods to break down complex tasks into manageable steps for clients'' learning success.
Sales Associate
2nd &Charles Bookstore
10.2021 - 04.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Outside of the beginning of the week, was willing to work whenever scheduled including holidays and weekends, and was willing to take shifts for co-workers
- Was and still am patient, trustworthy and dependable
- Worked well with customers and fellow staff members
Food and Beverage Attendant
HersheyPark, Stadium, Arena and Giant Center
08.2015 - 11.2019
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Was able to follow directives, and think on feet when necessary
- Worked well with customers and fellow staff members
Education
B.A. - Human Communication
Shippensburg University
Shippensburg, Pennsylvania05.2019
General Education; Transferred -
Harrisburg Area Community College (HACC)
Harrisburg, Pennsylvania2012
Skills
- Autism Spectrum Disorder Knowledge
- Bachelor’s Degree (BA in Human Communication)
- Behavioral Technician Training
- Detail-Oriented
- In-Classroom Work Experience
- Reinforcement Procedures
- Responsible and willing to learn
- Verbal Behavior Training
Timeline
Behavioral Technician
Vista Autism Services
04.2023 - 08.2023
Sales Associate
2nd &Charles Bookstore
10.2021 - 04.2022
Food and Beverage Attendant
HersheyPark, Stadium, Arena and Giant Center
08.2015 - 11.2019
B.A. - Human Communication
Shippensburg University
General Education; Transferred -
Harrisburg Area Community College (HACC)