Jolene Perry
Highspire,Pennsylvania
Summary
Seeking a job as an Educational Paraprofessional/Personal Care Assistant
Overview
8
8
years of professional experience
Work History
Behavioral Technician
Vista Autism Services
Hershey, PA
04.2023 - 08.2023
- Adapted therapy materials based on individual needs
- Applied de-escalation and limit-setting techniques to promote patient cooperation
- Collaborated with a multidisciplinary team to develop comprehensive treatment goals for clients
- Conducted functional behavior assessments, allowing for targeted intervention strategies
- Increased daily living skills through systematic instruction and practice during natural routines
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills
- Utilized discrete trial teaching methods to break down complex tasks into manageable steps for clients' learning success
Sales Associate
2nd & Charles Bookstore
Harrisburg, PA
10.2021 - 04.2022
- Worked in collaboration with clients to find what their needs were and offer suggestions
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
- Concerning scheduling, fulfilled requirements including holidays and weekends, including shifts for co-workers.
Food and Beverage Attendant
Hersheypark, Stadium, Arena, And Giant Center
Hershey, PA
10.2015 - 11.2019
- Worked well with management, followed expected schedules and kept regular attendance
- Was trained on register and food prep as per the Hershey Corporation expectations
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones
- Maintained clean and organized dining areas for enjoyable guest experiences, as per the Hershey Corporation expectations
- Worked well in collaboration with fellow staff members on any challenges and personal interactions
Education
Bachelor of Arts - Human Communication
Shippensburg University of Pennsylvania
Shippensburg, PA04.2019
No Degree - General Education; Transferred
Harrisburg Area Community College
Harrisburg, PA2012
Skills
- Autism Spectrum Disorder Knowledge
- Bachelor's Degree (BA in Human Communication)
- Behavioral Technician Training
- In-Classroom Work Experience
- Reinforcement Procedures
- Verbal Behavior Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsTimeline
Behavioral Technician
Vista Autism Services
04.2023 - 08.2023
Sales Associate
2nd & Charles Bookstore
10.2021 - 04.2022
Food and Beverage Attendant
Hersheypark, Stadium, Arena, And Giant Center
10.2015 - 11.2019
Bachelor of Arts - Human Communication
Shippensburg University of Pennsylvania
No Degree - General Education; Transferred
Harrisburg Area Community College