Summary
Overview
Work History
Education
Skills
Professionalvision
Training
Timeline
Generic

JOLENE ROGERS

Las Vegas,NV

Summary

Compassionate Case Manager. Equipped with exceptional skills in case management, coordinating with community partners, implementing and development of individualized case plans. Strengths include strong communication, problem-solving abilities, and advocacy for individuals experiencing addiction, DV, mental health and or homelessness. Previous work has resulted in improved living conditions and increased stability for many individuals.

Overview

8
8
years of professional experience

Work History

Emergency Lodging Lead

CPLC/ CNLV
06.2023 - Current
  • Provide the client with resources that will support self-sufficiency
  • Address immediate barriers, create and implement an exit plan and budget to achieve permanent stable housing
  • Network to locate and maintain low barrier, short, and long-term units and or properties
  • Home visits twice weekly to address unmet needs and compliance to exit plan

Outreach Case Manager

CPLC / CNLV
02.2023 - 06.2023
  • Provide a wide range of person-centered services, assist clients to overcome barriers, conduct a homeless problem-solving conversation, documenting each interaction with detailed data entry in HMIS

Case Manager

CPLC Courtyard HRC
10.2021 - 02.2023
  • Complete intake / enrollments, housing assessments, create case plans, provide referrals / resources available, navigate HMIS, detailed data entry in HMIS

Outreach Case Manager

WestCare MORE
01.2020 - 10.2021
  • Provide a wide range of person-centered services, assist clients to overcome barriers, conduct a homeless problem-solving conversation, documenting each interaction with detailed data entry in HMIS

Behavioral Health Technician

WestCare Women’s and Children’s Campus
01.2017 - 01.2020
  • Provides direct client care, that ensures safety and wellbeing, communicates information regarding client's behavior to others in treatment and staff to the treatment team, and encourages participation in therapeutic activities, utilize CDS to document and record daily activities
  • Transport to and from appointments in a safe and timely manner

Education

CSN core classes -

01.2021

Graduate -

Basic High School
Henderson, NV
06-1984

Skills

  • HMIS / Coordinated Entry
  • Computer Proficient
  • Creative homeless problem-solving skills
  • Accepts Direction
  • Excellent in Influential Communications
  • Experience in Recovery
  • Efficiently, Manages Multiple Tasks Simultaneously
  • Rising to Each Challenge with Grace and Accuracy
  • Training and mentoring
  • Community Relations

Professionalvision

I would like to obtain a position with a company that will fully utilize my dedication, creative problem solving and vast experience in public service work.

Training

  • Intersectionality: Race, Gender, and Homelessness
  • Motivational Interviewing
  • Harm Reduction
  • Current Trends in Drug Use
  • Drug Education Certified
  • Trauma Informed Care
  • Intervention and Risk assessment
  • CPI-Nonviolent Crisis Intervention Course
  • Abuse and Neglect of Children
  • Abuse and Neglect of Elders
  • Person Centered Services
  • Ethics and Countertransference
  • Protecting Confidential Information
  • HIPPA

Timeline

Emergency Lodging Lead

CPLC/ CNLV
06.2023 - Current

Outreach Case Manager

CPLC / CNLV
02.2023 - 06.2023

Case Manager

CPLC Courtyard HRC
10.2021 - 02.2023

Outreach Case Manager

WestCare MORE
01.2020 - 10.2021

Behavioral Health Technician

WestCare Women’s and Children’s Campus
01.2017 - 01.2020

CSN core classes -

Graduate -

Basic High School
JOLENE ROGERS