Jolene Swifka
Chico,CA
Summary
Experienced in managing dining operations, including overseeing the waiting list and ensuring timely seating for guests. Demonstrated strong organizational skills by maintaining a clean and orderly dining area while effectively engaging with patrons to enhance their experience. Proficient in handling cash transactions and processing payments accurately, adhering to food safety regulations and responsible alcohol service. Developed strong interpersonal skills through consistent guest interaction and effective multitasking in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Hostess/Waitress Supervisor
Gold Country Casino
Oroville, California
06.2015 - 10.2015
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a clean and organized dining area.
- Greeted guests upon arrival and escorted them to their tables.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Waitress/Cashier Assistant
Ricebowl
Chico, California
05.2005 - 11.2005
- Provided accurate change for cash transactions using a cash register system.
- Processed payments accurately using cash registers or POS systems.
- Served alcoholic beverages responsibly in accordance with state laws.
Banquet Server
Canyon Oaks Country Club
Chico, California
07.2002 - 05.2003
- Responded promptly and courteously to guest inquiries and complaints.
- Organized payment transactions accurately while providing excellent customer service.
- Replenished beverages throughout meal service as needed.
Education
GED -
Butte College
Oroville, CASkills
- Strong interpersonal skills
- Effective multitasking
- Menu memorization
- Phone etiquette
- Food safety
- Restaurant operations
- Event planning
Timeline
Hostess/Waitress Supervisor
Gold Country Casino
06.2015 - 10.2015
Waitress/Cashier Assistant
Ricebowl
05.2005 - 11.2005
Banquet Server
Canyon Oaks Country Club
07.2002 - 05.2003
GED -
Butte College