Senior Specialist PRUDENTIAL FINANCIAL /EMPOWER
08.2000 - Current
Audit/Accounting- Records and Transactions
Quality Control-Reviewing transactions accuracy
Specialist- Processing and quality review of "at risk clients" and key clients-Multi Million Dollar Plans
· Specialist- Complex Plans-Highly Compensated Clients- Multi Million Dollar Plans
Communicate with client service to resolve issues for client accounts and internal procedures.
· Record Keeper, Apply Payments to Clients Accounts
Creating Distribution Payments- Accounts current and accurate, Taxes, Direct deposit-· Paying out funds.
Check Writing / Reporting- Reports W2 information and Direct Deposit- Send to Trust, process payments send to clients.
Monthly Reporting
SIS Payments /Manual and Automation – Creating In-service payments. - Paying out funds.
GIACT-System used to verify if Direct Deposit information accurate not fraudulent.
Proven ability to learn quickly and adapt to new situations.
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