Senior Specialist
PRUDENTIAL FINANCIAL /EMPOWER
08.2000 - Current
- Audit/Accounting- Records and Transactions
- Quality Control-Reviewing transactions accuracy
- Specialist- Processing and quality review of "at risk clients" and key clients-Multi Million Dollar Plans
- · Specialist- Complex Plans-Highly Compensated Clients- Multi Million Dollar Plans
- Communicate with client service to resolve issues for client accounts and internal procedures.
- · Record Keeper, Apply Payments to Clients Accounts
- Creating Distribution Payments- Accounts current and accurate, Taxes, Direct deposit-· Paying out funds.
- Check Writing / Reporting- Reports W2 information and Direct Deposit- Send to Trust, process payments send to clients.
- Monthly Reporting
- SIS Payments /Manual and Automation – Creating In-service payments. - Paying out funds.
- GIACT-System used to verify if Direct Deposit information accurate not fraudulent.
- Proven ability to learn quickly and adapt to new situations.