Jolie Parker
South Portland,ME
Summary
Proven track record of exceeding expectations at Hannaford and American Red Cross Blood Services, showcasing a strong work ethic and expertise in online order fulfillment. Achieved high satisfaction and compliance standards through meticulous attention to detail and exceptional care, enhancing efficiency and donor retention. Skilled in supply chain processes and adept at building rapport, I bring valuable hard and soft skills to any team.
Overview
15
15
years of professional experience
Work History
Hannaford TOGO Shopper
Hannaford
09.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Apheresis Technician
American Red Cross Blood Services
09.2009 - 09.2022
- Reduced procedural complications with diligent pre-treatment assessments and careful selection of appropriate equipment sizes and settings.
- Exceeded regulatory compliance standards by carefully adhering to organizational policies, procedures, and protocols at all times.
- Ensured accurate results by meticulously following established protocols for apheresis treatments.
- Increased donor retention through exceptional rapport-building skills and compassionate care.
- Achieved high levels of accuracy in documentation through consistent attention to detail and thorough record keeping practices.
- Remained flexible to work highly variable schedule.
- Maintained sterile environments for safe treatments, adhering to strict infection control standards.
- Performed apheresis collections according to established procedures, guidelines and contracts.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Connected with donors by listening and determining value of donations.
- Contributed to increased clinic efficiency by troubleshooting equipment issues and ensuring timely repairs.
Education
Master of Science - Education
University of Southern Maine
Portland, ME05.1999
Bachelor of Arts - Classical Studies
University of Southern Maine
Portland, ME05.1995
Skills
- Strong Work Ethic
- Online order fulfillment
- Mobile payment processing
- Supply Chain Understanding
Timeline
Hannaford TOGO Shopper
Hannaford
09.2022 - Current
Apheresis Technician
American Red Cross Blood Services
09.2009 - 09.2022
Master of Science - Education
University of Southern Maine
Bachelor of Arts - Classical Studies
University of Southern Maine