Jolie Stapp

• Approve payroll and oversee wellness plans; generate accounts receivable reports and follow up with clients on overdue payments and account discrepancies.
• Manage cash handling, bank deposits, and clinic workflow; troubleshoot medical records, invoicing, appointment scheduling, and equipment issues.
• Provide support to coworkers with complex appointments and software issues; assist DVMs, staff, clients, and pets as needed, demonstrating adaptability to changing circumstances.
• Induce anesthesia, intubate, monitor patients, assess anesthetic risks, and communicate with DVMs; prepare patients for surgery, assist surgeons, calculate drug dosages, and maintain thorough surgical and anesthesia documentation.
• Perform dental cleanings, scaling, polishing, and hospitalization procedures; administer injections and fluid therapy.
• Proficient in hospital software and maintain accurate and professional medical records across various charts; monitor and reconcile controlled substances.

Contact: Joseph Buhta DVM -

952-890-9696, DrJoey.BAC@gmail.com

• Communicate with clients through letters, phone calls, web, and email, including managing prescription requests, record transfers, special orders, and timely information relay between clients and doctors or management.
• Maintain treatment records, billing, invoices, and appointment scheduling.
• Proficient in Windows-based systems, word processing, email, web searching, and practice management software.
• Utilize critical thinking and problem-solving abilities, demonstrate compassion and positivity, and excel in communication and teamwork. Effective multitasking is essential to fulfill all responsibilities.

Contact: Gwen Bader CVT

952-935-5566

• Efficiently managed clinic operations, ensuring smooth workflow and accurate financial records.
• Coordinated appointments and maintained schedules in practice management software.
• Served as ordering official and Government Purchase Cardholder, managing inventory and preventing shortages.
• Provided exceptional customer service, including international pet relocation support.
• Processed medical records, handled cash flow transactions, and generated financial reports.
• Proficient in various software applications.
• Assisted with veterinary technician duties, including treatments, lab work, and surgical procedures.

Contact: Brittani Henschen DVM, 904-446-6718