Jolina Polston, COA
Springfield,IL
Summary
Motivated professional with a positive attitude and willingness to learn from experienced professionals. Seeking a new secured career path to retire from. Polished individual successful at treating people with respect and compassion. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level full time position as a security Officer in a professional environment. Ready to help the team achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Certified Ophthalmic Technician
Henderson Eye Center
Springfield , IL
2019.03
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction
- Performed Special testing on patients such as, Visual Field testing, different types of OCT's (Optical coherence tomography)
- Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments
- Assessed patients for eye issues and checked visual acuity, color plates and papillary function
- Applied eye medications and drops to dilate pupils in preparation for examinations
- Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning
- Used Lensometer to measure and record lens power of existing prescriptive spectacles
- Measured intraocular pressure using Tonopen tonometry process
Clinical Supervisor/Medical Scribe
Gailey Eye Clinic
Bloomington , IL
2012.03 - 2018.11
- Monitored patient flow and Dr.'s schedules. Reviewed Doctors schedules to maximize time and productivity in satellite offices
- Performed and assisted other team members with patient care to achieve positive clinical outcomes and excellent customer service
- Participated in chart audit compliance activities and followed up with staff
- Provided leadership and counsel to clinical personal to enhance staff development by setting goals, supervising and evaluating work activities
- Maintained communication between regional managers and clinical managers in relation to staff, clinical flow, policies and procedures
- Established and maintained quality control procedures by collecting, measuring and monitoring data reports and work flow statistics
- Scheduled staffing as well as provided staffing support for satellite clinics
- Directed for improving techniques, policies and procedures
- Completed performance evaluations quarterly for 14 members of staff
Manager/Care Provider
Home Health Agencies/ Privately Hired
Springfield , IL
2005.11 - 2012.03
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Documented vitals, behaviors and medications in client medical records
- Promoted social, emotional and physical health through diverse activities
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Shopped for groceries regularly in order to keep house stocked with necessities
- Scheduled and accompanied clients to medical appointments
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
Education
Certified Ophthalmic Assistant
Joint Commission On Allied Health Personnel
12.2015
Medical Assisting
Midwest Technical Institute
Springfield, IL06.2009
Associate of Science -
Lincoln Land Community College
Springfield, IL2003
Skills
- Computer skills
- Knowledge of business practices
- Strong analytical skills
- Excellent Communication Skills
- Able to work independently and effectively in team environments
- Emergency Management
- File And Records Management
- Trust Worthy
- Quick thinking
- Perceptive
Professional Training
Take the Lead: Leadership series, Heartland Community College, Bloomington IL, 02/2017 - 06/2017.
Completed numerous professional training courses in the following areas:
1. Communicating for Superior Teamwork; Managing your communication style.
2. Basic Principles and Qualities of Genuine Leadership.
3. Communication excellence: Managing performance with DiSC.
4. Providing Constructive Feedback.
5. Coaching: Developing others.
AAO 2018, American Academy of Ophthalmology, Chicago IL, 10/2018 - Attended the American Academy of Ophthalmic Executives meeting and took two courses in the following areas;
1. Coding Camp
2. Fundamentals of Ophthalmic Coding.
American Healthcare Academy, CPR/AED: Adult, Child, Infant and standard First Aid (BLS), 07/2018 - I am currently CPR/AED certified until 07/02/2020.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Timeline
Certified Ophthalmic Technician
Henderson Eye Center
2019.03
Clinical Supervisor/Medical Scribe
Gailey Eye Clinic
2012.03 - 2018.11
Manager/Care Provider
Home Health Agencies/ Privately Hired
2005.11 - 2012.03
Certified Ophthalmic Assistant
Joint Commission On Allied Health Personnel
Medical Assisting
Midwest Technical Institute
Associate of Science -
Lincoln Land Community College
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