Nicolette Branigan
Dedicated and results-oriented professional with a strong background in healthcare and patient care, seeking to leverage exceptional communication, relationship-building, and customer service skills in a sales-focused role. Experienced in managing high-volume interactions, understanding client needs, educating individuals on services and solutions, and building trust through personalized support. Proven ability to work in fast-paced environments, handle multiple priorities efficiently, and maintain a professional, customer-centered approach. Skilled at identifying needs, presenting solutions, resolving concerns, and creating positive experiences that foster long-term relationships. Motivated to apply a strong work ethic, adaptability, and people-focused expertise.
Work History
Certified Ophthalmic Technician
2 Years 1 Month- Performed comprehensive eye examinations, ensuring accurate patient assessments and testing procedures.
- Assisted in the administration of diagnostic tests, enhancing workflow efficiency and patient satisfaction.
- Educated patients on ocular health, treatment options, and post-operative care to improve compliance and outcomes.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
Medical Assistant
11 Months- Assisted in patient intake, documenting medical histories and vital signs efficiently.
- Coordinated scheduling for patient appointments, optimizing provider availability and workflow.
- Supported clinical staff by preparing examination rooms and ensuring necessary supplies were stocked.
- Educated patients on treatment plans and medication instructions, enhancing compliance and understanding.
- Conducted routine laboratory tests and accurately recorded results for physician review.
- Trained new staff on office procedures and best practices to maintain high-quality service standards.
Education
High School Diploma
Medical Assistant
Skills
Directors Award
Director's Award – Awarded for sustaining an academic average of 95% or above throughout the duration of the program, reflecting outstanding achievement, discipline, perseverance, and a strong commitment to professional and educational excellence.