Jolly Winifreda Akumu
Carpentersville,IL
Summary
Accomplished healthcare leader with a strong track record in quality assurance and community health initiatives, including reducing maternal morbidity by 25% and enhancing prenatal care visits by 20%. Proven ability to implement evidence-based guidelines and improve health outcomes through strategic partnerships and training programs for healthcare providers and community workers.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Director- Quality Assurance & Community Health
Bridging Health International
St Louis, Missouri
09.2025 - Current
- Developed and implemented Community Quality Assurance Framework, enhancing menstrual health education and service delivery.
- Initiated Community Quality Assurance Framework education and service delivery for Advocacy Clubs in schools, promoting health awareness.
- Established six measurable indicators for program effectiveness, safety, and cultural sensitivity.
- Designed capacity building and delivered training for 10 Community Health Workers (CHWs) and Advocacy Club educators, aligning with evidence-based practices.
- Oversaw health education programs integrated with Advocacy initiatives. Oversee health education programs integrated with Advocacy.
- Presented PPRC in global forums to advocate for menstrual health and quality standards.
- Conducted 12 regular audits and feedback sessions to maintain continuous improvement.
Volunteer for Experiential Learning Program
Loyola University-Through Upwardly Global Org
Chicago, Illinois
01.2024 - Current
- Mentored students in developing community-based projects, bridging academic knowledge with real-world application in diverse cultural and socio-economic settings.
- Facilitated partnerships between students and local/global organizations, supporting learning and promoting health equity.
- Liaised between students and broader health-focused community, guiding culturally informed, ethical public health engagement.
- Promoting interdisciplinary learning, encouraging students to view health challenges through social, economic, and environmental lenses.
Hospital Administrator
Benedict Medical Centre
Kampala, Uganda
01.2014 - 08.2023
- Monitored and controlled annual budget of hospital, achieving breakeven across six cost centers.
- Managed patients in outpatient department to reduce waiting time. This contributed to positive patient satisfaction survey feedback. Hence clientele increased by 5%.
- Introduced annual staff performance rewards, motivating staff and improving individual performance by 7% to 18%; identified 21 staff for targeted training to address knowledge and skill gaps over two years.
- Participated in training for community Health workers to help and support clients on Anti TB drugs adherence. This involvement improved TB/HIV treatment adherence from 67% to 99% which was the set target.
Quality Improvement Officer
Family Health International (FHI 360)- USAID Project
Kampala, Uganda
08.2021 - 03.2023
- Spearheaded a quality improvement project that resulted in a 20% increase in prenatal care visits and a 15% reduction in low birth weight incidents within the first year of implementation.
- Implemented and monitored quality improvement projects aimed at enhancing maternal and child health outcomes. By utilizing methodologies such as Plan-Do-Study-Act (PDSA) cycles and Root Cause Analysis to address and resolve health service delivery issues in 12 facilities.
- Designed and rolled out evidence-based quality improvement tool to identify the Self-Regulatory Quality Improvement System (SQIS) and address gaps in maternal and child nutrition and health services.
- Trained 200+ healthcare providers and 40 community health workers on quality improvement practices and maternal and child health protocols.
- Collected, analyzed, and interpreted data related to maternal and child health metrics, including prenatal and natal care, and nutritional status. Created detailed reports and dashboards to track progress and identify areas for improvement.
- Collaborated with healthcare providers at various level to integrate best practices and ensure alignment with national health standards to improve service deliveries.
- Led the development of a new maternal nutrition program that increased adherence to nutritional guidelines by 25% among participating families. Engaged actively in program activities to support maternal and child health initiatives.
- Contributed to the development and revision of policies and procedures at the Ministry of Health, which reduced maternal, and child morbidity and mortality rate from 33% to 19% due to adherence best practice standards.
Education
Associate Applied Science (AAS) -
Uganda Allied Health Examination Board
Mbale Uganda01-2022
Bachelor of Science (BS) - PUBLIC Health
International Health Science University
Kampala Uganda01-2014
Some College (No Degree) - CPHQ
NAHQ
Chicago, IL07-2026
Skills
- Quality improvement
- Project Management
- Data management and decision-making
- Monitoring and coordination
- Clinical assessment
- Community health education
- Health advocacy
- Policy development
- Regulatory knowledge
- Change management
- Process improvement
- Planning and Scheduling
- Training mentorship
- Stakeholder engagement
- Advocacy and Influence
- Strategic communication
- Report writing
- Decision-making
- Problem Solving Skills
- Social inclusion management
- Continuous Learning
- Medical Clinical Knowledge
- Team management
- Team building
- Conflict resolution
- Communication skills
- Staff development
- Project coordination
Affiliations
- Preparing to become Certified Professional Healthcare Quality with National Association of Healthcare Quality anticipated 2026
- Registered member of National Association for Healthcare Quality (USA) - 2025
- Project Management: USA - IO4 PM (TM), 11/2024
- Business Analyst: USA- 104 PM (TM), 02/2024
- Scrum Master: USA- International Scrum Institute, 10/2023
- Institute of Healthcare Improvement (IHI) Certified Quality Improvement, 3/2022.
- Leadership and Governance for Maternal Child Health and Nutrition outcomes – USAID Program- (ILA) Kampala Uganda 4/2021-2/2022.
CAREER BREAK PERIOD
- Aug- 2023 – TODATE
- Working as caregive todate.
Languages
English
Professional
Certification
- project management, Data Analyst and scrum master
Timeline
Director- Quality Assurance & Community Health
Bridging Health International
09.2025 - Current
Volunteer for Experiential Learning Program
Loyola University-Through Upwardly Global Org
01.2024 - Current
Quality Improvement Officer
Family Health International (FHI 360)- USAID Project
08.2021 - 03.2023
Hospital Administrator
Benedict Medical Centre
01.2014 - 08.2023
Associate Applied Science (AAS) -
Uganda Allied Health Examination Board
Bachelor of Science (BS) - PUBLIC Health
International Health Science University
Some College (No Degree) - CPHQ
NAHQ