Jolomi Amaju-Asmah
American Fork,UT
Summary
Results-driven operations leader with a proven track record in optimizing multi-department functions, enhancing customer experiences, and driving team performance. Expertise in food safety compliance and quality assurance, complemented by hands-on experience in team training and administrative operations.
Overview
21
21
years of professional experience
Work History
CEO/Owner
Jolivia Food Services
01.2018 - Current
- Oversaw and managed all business departments, optimizing operations, staff engagement, and customer experience.
- Directed daily business operations, maintaining high service quality and adherence to standards.
- Evaluated and implemented tools to improve customer experience, including automated customer receipt solutions.
- Handled administrative and operational functions, ensuring accurate payroll documentation for staff.
Team Lead
Nestlé USA
07.2024 - 08.2025
- Motivated team members and promoted teamwork to meet performance goals.
- Delivered performance feedback and communicated team progress to management for informed decision-making.
- Supported managers in daily operations and coordinated team activities to ensure smooth workflow.
- Tracked attendance and organized work schedules for team members to maintain operational efficiency.
- Maintained quality, safety, and company standards across daily operations.
Bakery & Deli Associate
Pat Bakery House
02.2023 - 04.2024
- Provided friendly, efficient customer service, enhancing customer satisfaction in a fast-paced bakery and deli environment.
- Prepared and packaged deli and bakery products, ensuring adherence to quality and presentation standards for optimal customer appeal.
- Upheld food-safety and sanitation standards throughout each shift, contributing to a safe and compliant work environment.
- Stocked merchandise efficiently in the bakery and deli department.
- Maintained cleanliness and organization of work area according to store standards.
Kitchen Manager
Joab Healthcare
02.2019 - 12.2022
- Directed the full scope of kitchen activities and daily operations.
- Supervised and scheduled kitchen staff, optimizing coverage and workflow to meet service demands.
- Trained new employees on food preparation, safety, and sanitation procedures.
- Planned food preparation, coordinating with team to ensure timely completion of orders.
- Monitored food quality, portion sizes, and presentation standards.
- Maintained food safety and health-code compliance.
- Managed food inventory, streamlining ordering process for ingredients and supplies.
Head, Retail Banking
Ecobank Nigeria PLC (formerly Oceanic Bank PLC)
01.2006 - 11.2013
- Developed and executed targeted customer-growth strategies, increasing retail banking portfolio reach.
- Drove sales targets while fostering a customer-service culture across the branch network.
- Led retail banking operations across branch locations, enhancing team collaboration and performance.
- Ensured regulatory compliance and managed operational and credit risk.
Education
Diploma - Biblical Counseling
Christ For The Nation Institute
Dallas, Texas01-2017
B.Sc. - Zoology
Delta State University
Nigeria02-2002
Skills
- Operations & Department Management
- Financial Management
- Business Development
- Regulatory adherence
- Food safety compliance
- Health code compliance
- Inventory control
- Staff management
- Team management
- Work scheduling
- Employee training
- Performance evaluation
- Administrative management
- Vendor relations
Timeline
Team Lead
Nestlé USA
07.2024 - 08.2025
Bakery & Deli Associate
Pat Bakery House
02.2023 - 04.2024
Kitchen Manager
Joab Healthcare
02.2019 - 12.2022
CEO/Owner
Jolivia Food Services
01.2018 - Current
Head, Retail Banking
Ecobank Nigeria PLC (formerly Oceanic Bank PLC)
01.2006 - 11.2013
Diploma - Biblical Counseling
Christ For The Nation Institute
B.Sc. - Zoology
Delta State University