Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

JOLYNN KAMMAN

West Des Moines,IA

Summary

Loyal and hardworking with 7 plus years of experience and solid background in customer services. Highly skilled at meeting needs of diverse customers while maintaining professionalism, exceeding client expectations. Successful at connecting with customers to promote services, knowledge and comfort.

Overview

7
7
years of professional experience

Work History

Licensed Tattoo Artist

Grand Entrance Tattoo Shop
05.2023 - Current
  • Maintained rigorous standards of sanitation and sterilization as directed by law and state policies and procedures
  • Answered multi-line phone calls, returned clients calls and schedule appointments
  • Conducted private client consultations
  • Traveled to events to perform makeup services.
  • Created custom tattoo designs for customers.
  • Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
  • Accepted and processed customer payments.
  • Developed an extensive portfolio showcasing a diverse range of tattoo styles, attracting new clientele through word of mouth and online marketing channels.
  • Continuously expanded knowledge of current tattoo trends and techniques through ongoing professional development courses and workshops.

Waitress and Bartender

Wasabi Sushi
01.2020 - 06.2024
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
  • Greeted customers, answered questions, and recommended specials to increase profits
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection
  • Developed strong and lasting resident relationships
  • Operated with cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
  • Stocked bar with beer, wine, liquor and related supplies.

Esthetician

Injection Perfection
10.2018 - 12.2021
  • Answered multi-line phone, returned clients calls and scheduled appointments
  • Conducted private client consultations
  • Provided excellent customer service and skincare treatments to clients
  • Sold skincare products to patients according to specific needs, boosting overall revenue
  • Performed 8 different laser treatments on a Venus Versa
  • Offered relaxing facials, Hydrafacials, Microneedling, Microblading, face and body waxing as well
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures
  • Set up patient rooms and sterilized equipment
  • Collected patient history to analyze patient-specific needs and determine appropriate treatments.

Lead Sales Associate

Tommy Hilfiger
04.2017 - 09.2018
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items
  • Created eye-catching merchandise displays to entice customers into store
  • Received shipments, signed off on packages and documented incoming items in computer system
  • Monitored performance of sales team and implemented improved methods to close gaps
  • Trained and developed new team members to improve product knowledge and selling abilities
  • Reported sales metrics and statistics to management and stakeholders
  • Coached other employees in customer service strategies and successful selling techniques
  • Managed cash register operations using POS system and processed sales and returns
  • Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients
  • Facilitated store opening and closing procedures, securing valuables, arming and disarming alarm system and inspecting premises for urgent needs.

Education

Esthetician -

Aveda Institute Des Moines
West Des Moines, IA
01.2019

Laser Technician -

National Laser Institute
Scottsdale, AZ
07.2018

High School Diploma -

Bondurant-Farrar High School
Bondurant, IA
05.2016

Skills

  • Point of Sale (POS) system operations
  • High-volume dining
  • Menu memorization
  • Client relationship management
  • First Aid/CPR
  • Mentoring and training
  • Spa treatment services expert
  • Makeup Artist

Personal Information

Date of Birth: 05/05/98

Timeline

Licensed Tattoo Artist

Grand Entrance Tattoo Shop
05.2023 - Current

Waitress and Bartender

Wasabi Sushi
01.2020 - 06.2024

Esthetician

Injection Perfection
10.2018 - 12.2021

Lead Sales Associate

Tommy Hilfiger
04.2017 - 09.2018

Esthetician -

Aveda Institute Des Moines

Laser Technician -

National Laser Institute

High School Diploma -

Bondurant-Farrar High School

Similar Profiles

CREATE PROFILE
JOLYNN KAMMAN