Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jo Lynn McCabe

Pollock Pines,CA

Summary

Successful Owner/Operator with expertise in customer service industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.

Overview

30
30
years of professional experience

Work History

Owner/Operator

Bay Area Bathtub Refinishing Co
Fremont
12.1992 - 12.2022
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Customer Service Cashier

REI, Inc.
Fremont, CA
03.2008 - 09.2021
  • Answered product questions using knowledge of sales and store promotions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Redeemed coupons to discount purchases.
  • Counted money in drawers at beginning and end of each shift.

Education

High School Diploma - General Studies

Irvington High School
Fremont, CA
1982

Skills

Friendly, outgoing personality always willing to lend a hand Extensive customer service skills, able to work in any area 30 years experience with the public

Timeline

Customer Service Cashier

REI, Inc.
03.2008 - 09.2021

Owner/Operator

Bay Area Bathtub Refinishing Co
12.1992 - 12.2022

High School Diploma - General Studies

Irvington High School
Jo Lynn McCabe