Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Harrison

Las Vegas,NV

Summary

I consider myself to be an outgoing and very hard working individual that cares about people, customers, family and life. I pride myself on doing a great job in whatever task I set my mind to.
I strive to be a strong, reliable and hardworking individual familiar with working alone or with a team to ensure guest satisfaction.
My associates from past to present appreciate my hard work and determination, as my hard work reflects upon that of my fellow associates, to which they too are motivated to do their absolute best with love and care.

I am a knowledgeable hospitality manager and I pride myself in being a multi-talented individual able to transform under-performing establishments into successful operations.
I am a motivational team builder and superior problem solver, and excel at overcoming challenges and streamlining operations for optimal efficiency.
I look to be a logical individual; possessing unprecedented customer service skills that have only improved with my vast experience.

A skilled individual with a strong track record of customer service and hospitality operations, I am resourceful and hard working with excellent attention to detail and strong leadership properties.
As a successful business owner as well, I strive to give the most superior customer service in any situation, whether it be handling a simple concern, or taking care of that familiar face with the utmost care and kindness.

I hope this information is useful, and that I am a prime candidate for the position with your company.
Thank you for your time, and I look forward to discussing my application further at an interview.

Sincerely,
- Robert Harrison

Overview

18
18
years of professional experience

Work History

Owner/Operator

Valhalla Gems
Las Vegas, NV
02.2018 - Current
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.

Restaurant Manager

Keller Hospitality
Las Vegas, NV
10.2023 - 01.2025
  • Responsible for Liquor, bartending, Customer service, cashiering, cash handling, cash control, bookkeeping, shipping and receiving, general cleaning and maintenance, scheduling, forecasting, hiring and staffing, account management, sales, marketing, accounting, Coaching, recognition, problem solver.

Assistant Manager / Bar Manager

Applebees
Las Vegas, NV
11.2016 - 03.2020
  • Responsible for Liquor, bartending, Customer service, cashiering, cash handling, cash control, bookkeeping, shipping and receiving, general cleaning and maintenance, scheduling, forecasting, hiring and staffing, account management, sales, marketing, accounting, Coaching, recognition, problem solver.

General Manager

Pizza Hut
Las Vegas, NV
12.2011 - 11.2016
  • Supervision of a crew of up to 30 team members, responsible for solving all cash handling issues, cleanliness issues, and record sales growth.
  • Customer service, cashiering, cash handling, cash control, bookkeeping, shipping and receiving, general cleaning and maintenance, scheduling, forecasting, hiring and staffing, account management, sales, marketing, accounting, Coaching, recognition, problem solving.

Assistant General Manager

Buca Di Beppo
Las Vegas, NV
11.2009 - 12.2011
  • Customer service, cashiering, cash handling, cash control, bookkeeping, shipping and receiving, general cleaning and maintenance, scheduling, forecasting, hiring and staffing, account management, sales, marketing, accounting, coaching, recognition, problem solver, managed bar financials, processing and ordering, maintained relationships with vendors and liquor representatives, supervision of banquets and table service.
  • Supervision of a crew of up to 60 team members and responsible for record sales growth and record sales days in a multi-million dollar operation.

General Manager

Pizza Hut
Las Vegas, NV
12.2006 - 11.2009
  • Supervision of a crew of up to 28 team members, responsible for solving all cash handling issues, cleanliness issues, and record sales growth.
  • Customer service, cashiering, cash handling, cash control, bookkeeping, shipping and receiving, general cleaning and maintenance, scheduling, forecasting, hiring and staffing, account management, sales, marketing, accounting, Coaching, recognition, problem solving.

Education

High School Diploma -

Royal High School
Simi Valley, CA

Skills

  • Honed marketing skills
  • Employee recruitment expertise
  • Stable work history
  • Full service restaurant background
  • Hiring and training
  • Purchasing
  • Food safety
  • Labor and food cost control
  • Supervisory skills
  • Outgoing personality
  • Health codes compliance
  • Marketing and sales experience
  • Hospitality and customer service
  • Licensed Serv-Safe Certified
  • Organizational ability
  • Proficient in mixology
  • Diverse beverage knowledge
  • Sanitation
  • Time management
  • Health codes compliance
  • Extensive beer, wine and spirits knowledge
  • Alcohol ordering
  • Suggestive selling
  • Outstanding customer service
  • Anticipating guest needs
  • Maintaining a clean bar
  • Food preparation
  • Cash register operation
  • Excellent judgment
  • Cash and credit transactions
  • Balancing the cash register
  • Accounting
  • Dining room organization
  • Leadership and team building
  • Troubleshooting
  • Friendly, positive attitude
  • Team management
  • People skills
  • Opening and closing procedures
  • Food safety understanding
  • Preparation oversight
  • Coordination
  • Work ethic
  • Working collaboratively
  • Multitasking
  • Professional telephone voice
  • Interpersonal skills
  • Sales professional
  • Successful business owner
  • Entrepreneur

Timeline

Restaurant Manager

Keller Hospitality
10.2023 - 01.2025

Owner/Operator

Valhalla Gems
02.2018 - Current

Assistant Manager / Bar Manager

Applebees
11.2016 - 03.2020

General Manager

Pizza Hut
12.2011 - 11.2016

Assistant General Manager

Buca Di Beppo
11.2009 - 12.2011

General Manager

Pizza Hut
12.2006 - 11.2009

High School Diploma -

Royal High School
Robert Harrison