JOLYNN M. GAUL
Omaha,NE
Summary
Over three decades of experience in the insurance industry, specializing in casualty claims and risk management. Proven track record in strategic advocacy and claim oversight. Expertise in streamlining claims processes and effectively reducing clients' total cost of risk. Recognized for strong decision-making skills and the ability to cultivate robust client and business partner relationships, leveraging industry knowledge to drive success. Dedicated to delivering exceptional results through innovative solutions and strategic partnerships.
Overview
34
34
years of professional experience
Work History
Senior Claims Consultant
Aon Global Risk Consulting
01.2003 - Current
- Improve claims processes, reduce loss costs, and expedite claim settlements.
- Lead post loss activities tailored to client needs by providing strategic advocacy and oversight, coordination and alignment of carrier, TPA, vendor and expert resources.
- Conduct claim reviews, best practice audits, and participate in stewardship meetings.
- Provide support for TPA RFP processes on behalf of clients.
- Expertise in WC, Auto, GL, compensability/liability analysis, and complex claims.
Senior Claim Examiner
Cooperative Mutual
01.2001 - 01.2003
- Managed multi state workers’ compensation claims from investigation through settlement.
- Directed reserving, medical case management, litigation coordination, and negotiations.
Senior Adjuster
EMC Insurance
01.1999 - 01.2001
- Handled complex and catastrophic workers’ compensation claims across NE & IA.
Senior Case Manager
Liberty Mutual Insurance
01.1992 - 01.1998
- Led a three person claims service team, overseeing assignments and technical guidance.
- Managed client communications and quarterly reviews.
- Oversaw investigations, reserves, disability management, and settlements.
Education
BA - Marketing, Minor in Psychology
University of Iowa
Iowa City, IAInsurance Producer License - undefined
Skills
- Client Advocacy
- Workers’ Compensation
- Auto & General Liability
- Claim Resolution Strategy
- Litigation & Medical Management
- Reserve Evaluation
- TPA Oversight
- Loss Mitigation
- Negotiation expertise
- Strategic Risk Guidance
- General Claims Consulting
Timeline
Senior Claims Consultant
Aon Global Risk Consulting
01.2003 - Current
Senior Claim Examiner
Cooperative Mutual
01.2001 - 01.2003
Senior Adjuster
EMC Insurance
01.1999 - 01.2001
Senior Case Manager
Liberty Mutual Insurance
01.1992 - 01.1998
Insurance Producer License - undefined
BA - Marketing, Minor in Psychology
University of Iowa