Jolynne Butler
Brookhaven,MS
Summary
Proven Veterinary Technician with a track record of excellence in medical record-keeping and client education. Expert in diagnostic imaging and medication administration, blending hard skills with exceptional communication and teamwork. Achieved significant improvements in patient care and client satisfaction, demonstrating a results-driven approach and reliability in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Veterinarian Technician
Brookhaven Animal Hospital - Pet Vet Care Centers
Brookhaven, MS
03.2021 - Current
- Exercised strong attention to detail when monitoring and updating patient records, ensuring accurate documentation of treatment plans, medication administration, and test results.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Provided excellent customer service, addressing client concerns and answering questions on pet health.
- Conducted regular laboratory work including blood chemistry analysis, fecal exams, urinalysis, skin scrapings, among other tests for accurate diagnosis of medical conditions.
Receptionist
B4 Mobile Services
Brookhaven, MS
09.2018 - 12.2022
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventor
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Organized, maintained and updated information in computer databases.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Veterinary Technician
Animal Medical Center
Brookhaven, MS
05.2009 - 09.2018
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Customer Care Representative
C-Spire
Meadville, MS
09.2005 - 07.2007
- Assisted call-in customers with questions and orders.
- Logged call information and solutions provided into internal database.
- Delivered comprehensive product support, assisting customers with troubleshooting and usage guidance.
- Trained new personnel regarding company operations, policies and services.
Education
Associate of Science - Veterinary Technology
Hinds Community College
Raymond, MS05.2009
Associate of Arts - Local Area Networking
Copiah-Lincoln Community College
Wesson, MS05.2003
High School Diploma -
Franklin County High School
Meadvie 05.2000
Skills
Medical record-keeping
Diagnostic Imaging
Client Education
Medication Administration
Vaccinations
Aseptic Techniques
Teamwork and Collaboration
Customer Service
Time Management
Multitasking
Reliability
Excellent Communication
Timeline
Veterinarian Technician
Brookhaven Animal Hospital - Pet Vet Care Centers
03.2021 - Current
Receptionist
B4 Mobile Services
09.2018 - 12.2022
Veterinary Technician
Animal Medical Center
05.2009 - 09.2018
Customer Care Representative
C-Spire
09.2005 - 07.2007
Associate of Science - Veterinary Technology
Hinds Community College
Associate of Arts - Local Area Networking
Copiah-Lincoln Community College
High School Diploma -
Franklin County High School