Jo M Gibbons
Westlake,Ohio
Summary
Customer-focused Leader driven by refined fashion sense and committed to maximizing sales. Cultivates long-standing and loyal client relationships through exemplary product knowledge and attentiveness to individual preferences and needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Dept Sales Manager, Women's Shoes
Nordstrom
05.2022 - 04.2023
- Increased department sales growth to rank 8th in the MW Region, implementing strategic sales initiatives to drive growth.
- Managed team execution of key initiatives to maintain operational excellence within department
- Developed strong rapport with customers and created positive impression of business.
Inventory Control Manager
Nordstrom Rack
04.2021 - 05.2022
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
Assistant Manager Beauty/Accessories/Jewelry
Nordstrom
08.2020 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence
Beauty Stylist
Nordstrom
08.2019 - 08.2020
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Area Sales Manager Cosmetics/Center Core/Shoes
Macy's
02.2018 - 08.2019
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Hired and motivated high-performing sales team to achieving over $6 million in new sales per year
Special Events Team Member
Renewal By Anderson
01.2018 - Current
- Assisted with special events by working premieres, private screenings and charity events.
Department Sales Manager Cosmetics/Beauty
Dillard's Department Store
02.2007 - 01.2018
- Exceeded sales quotas 10% annually and increased profitability through effective sales strategy and business planning.
- Developed and supported team of 30 Brand Ambassadors to drive growth.
Prestige Beauty Advisor
Kaufman's Department Store
09.1997 - 07.2006
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
STORE MANAGER
Liz Claiborne
07.1992 - 03.1996
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
STORE MANAGER
Barneys New York
04.1992 - 06.1994
- Trained and guided team members to maintain high productivity and performance metrics.
BUSINESS OWNER
Tartans & Plaids
07.1983 - 06.1989
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Instructor
Kent State University, Fashion Merchandising
01.1984 - 01.1985
- Facilitated learning with creation of engaging written and oral assignments.
Education
Bachelor of Science - Textiles & ClothingDesign
Iowa State University
Ames, IABusiness Administration And Management
Cleveland State University
Cleveland, OHSkills
- Sales Goal Achievement
- Training and Development
- Operational Efficiency
- Client Relations
- Digital Sales
- Sales Management
Activities
Member, ISU Alumni Association
CAPA President
Alpha Delta Pi Sorority Life Member
FC Int'l Co-Regional Director
Timeline
Dept Sales Manager, Women's Shoes
Nordstrom
05.2022 - 04.2023
Inventory Control Manager
Nordstrom Rack
04.2021 - 05.2022
Assistant Manager Beauty/Accessories/Jewelry
Nordstrom
08.2020 - 05.2021
Beauty Stylist
Nordstrom
08.2019 - 08.2020
Area Sales Manager Cosmetics/Center Core/Shoes
Macy's
02.2018 - 08.2019
Special Events Team Member
Renewal By Anderson
01.2018 - Current
Department Sales Manager Cosmetics/Beauty
Dillard's Department Store
02.2007 - 01.2018
Prestige Beauty Advisor
Kaufman's Department Store
09.1997 - 07.2006
STORE MANAGER
Liz Claiborne
07.1992 - 03.1996
STORE MANAGER
Barneys New York
04.1992 - 06.1994
Instructor
Kent State University, Fashion Merchandising
01.1984 - 01.1985
BUSINESS OWNER
Tartans & Plaids
07.1983 - 06.1989
Bachelor of Science - Textiles & ClothingDesign
Iowa State University
Business Administration And Management
Cleveland State University