JOMAR VALDEZ
Queens,NY
Summary
Skilled Crew Trainer brings more than 6 months of experience to staff cultivation. Extensive expertise in organizational policies and procedures with solid history of versatility and hard work. Detail-oriented approach to addressing queries and concerns to maintain business effectiveness.
Overview
4
4
years of professional experience
Work History
Photographer/Videographer
SHANE LUIS EVENTS
Santa Lucia , Ilocos Sur, Philippines
10.2019 - 04.2023
- Took pictures of individuals, families and small groups in studio or on location.
- Directed activities of workers setting up photographic equipment.
- Estimated or measured light levels, distances and numbers of exposures using measuring devices and formulas.
- Planned and obtained original shots using innovative thinking and new techniques.
- Explained price and package details to customers.
- Deliver quality products within deadlines established by clientele.
Service Crew Member
Jollibee
New York, NY
05.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared food items according to recipes and menu specifications.
- Informed customers of daily specials, promotions, and other restaurant information.
- Followed all safety guidelines when handling food and beverage items.
- Maintained a clean work area throughout the shift.
- Assisted in stocking shelves with merchandise or supplies.
Crew Trainer
Jollibee
New York, NY
09.2023 - Current
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Education
High School Diploma -
PALALI NATIONAL HIGH SCHOOL
04.2019
Skills
- Training Documentation
- Learning Platforms
- Active Listening
- Policies and Procedures
- Team Leadership
- Continuous Improvement
- Training Tools and Resources
- Team Leadership and Supervision
Timeline
Crew Trainer
Jollibee
09.2023 - Current
Service Crew Member
Jollibee
05.2023 - Current
Photographer/Videographer
SHANE LUIS EVENTS
10.2019 - 04.2023
High School Diploma -
PALALI NATIONAL HIGH SCHOOL