Joseph Garner
Ogden,UT
Summary
Versatile professional with a strong foundation in information technology management and a creative edge in photography and videography. Proven leadership in team development and customer service excellence within the banking sector. Skilled in leveraging technical and creative expertise to drive project success and team performance.
Overview
13
13
years of professional experience
Work History
Photographer/Videographer
Contract and Freelance Photographer/Videographer
07.2020 - Current
- Utilized professional-grade camera equipment, including Sony A7 RIII and Sigma Art Prime F1.4 20mm and 50mm, and G Master 70-200mm F2.8 lenses.
- Proficient in Adobe editing software: Photoshop, Lightroom, and Adobe Premiere Pro.
- Delivered diverse photography and videography projects, from bridal to corporate product shoots, consistently achieving client satisfaction through creative excellence and technical skill.
- Developed and executed social media marketing campaigns to increase awareness of my services, engagement, and website traffic.
Service Manager 2
Wells Fargo Industrial Branch
12.2019 - 07.2020
- Led a team of 10, fostering a culture of continuous improvement and customer-centric service.
- Focused on customer experience and team development while managing a busy branch.
Service Manager 1
Wells Fargo International Branch
12.2018 - 12.2019
- Established long-term relationships with customers and team members.
- Ran both teller and platform operations during the interim period for branch manager hiring.
- Implemented procedures to prevent fraud and ensure safety for customers and team members.
Personal Banker
Wells Fargo Woods Crossing Branch
07.2017 - 12.2018
- Leveraged extensive system knowledge to enhance customer experience and streamline branch operations, acting as a go-to expert for team queries.
- Coached tellers and new hires; contributed to branch growth through customer segmentation and referrals to specialists.
Teller
Wells Fargo Five Points Branch
05.2016 - 07.2017
- Mastered SVT system; learned and applied fraud detection techniques.
Assistant Grocery Manager
Bowmans Grocery Store
Kaysville, USA
05.2011 - 04.2013
- Processed over 100 transactions daily, efficiently.
- Fostered effective relationships with peers and management.
- Provided direction and constructive feedback to motivate team members.
Education
Master of Business Administration - Emphasis in Information Technology Management
Western Governors University
Salt Lake City, UT07-2024
Bachelor of Science - Business Administration, Emphasis in Information Technology Management
Western Governors University
Salt Lake City, UTAssociate of Science -
Ensign College
Skills
- Branch Operations Management
- Customer Service
- Employee Development
- Risk Mitigation
- Training and Development
- Information Management
- Staff Development
- Operations Management
- Creative Problem-Solving
- Technical Proficiency
- Strategic Planning
- Digital Media Expertise
- Project Management
References
References available upon request.
Timeline
Photographer/Videographer
Contract and Freelance Photographer/Videographer
07.2020 - Current
Service Manager 2
Wells Fargo Industrial Branch
12.2019 - 07.2020
Service Manager 1
Wells Fargo International Branch
12.2018 - 12.2019
Personal Banker
Wells Fargo Woods Crossing Branch
07.2017 - 12.2018
Teller
Wells Fargo Five Points Branch
05.2016 - 07.2017
Assistant Grocery Manager
Bowmans Grocery Store
05.2011 - 04.2013
Master of Business Administration - Emphasis in Information Technology Management
Western Governors University
Bachelor of Science - Business Administration, Emphasis in Information Technology Management
Western Governors University
Associate of Science -
Ensign College
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