Results-driven Sales Professional with a strong background in retail, focused on customer engagement and sales growth. Expertise in administrative support and office coordination enhances team efficiency and collaboration. Reliable and adaptable, effectively responding to evolving customer needs and market trends to achieve sales goals.
Work History
Stocker, Cashier
1 Year 3 Months
Walmart | 08.2025 - Current
Maintained store reputation through independent work and effective customer interactions. Built fixtures as well as set modulars to meet store accomplishments. Remodeled the store Skills Used Customer service team work. Performed many tasks such as stocking, unloading and inventory control. Assisted customers in locating products and accessing locked items. Handled all customer complaints or concerns professionally to maintain good customer relationships.
Stocked merchandise to maintain organized, fully faced salesfloor displays and backroom inventory.
Unloaded freight and sorted product for efficient replenishment across assigned aisles.
Rotated inventory and removed damaged goods to support freshness and accuracy.
Cashier
7 Months
The Home Depot | 01.2025 - 08.2025
Processed all types of payment methods and maintained security and confidentiality. Directed customers to self-checkout lanes for a quicker and more convenient process. Informed customers about ongoing promotions and seasonal discounts, contributing to increased sales. Promoted in-store services such as tool rentals and home delivery during checkouts. Advised customers on using online ordering systems to streamline their shopping experience. Followed up on customer requests and made sure their needs were met. Processed all types of transactions, including returns, exchanges and warranty claims. Greeted customers with a friendly smile and offered assistance. Executed customer transactions efficiently and accurately using point-of-sale (POS) system, ensuring smooth checkout process. Maintained an organized and clean checkout area for a positive customer experience.
Processed customer purchases quickly using POS systems, maintaining accurate transactions and payment handling.
Resolved returns, exchanges, and price discrepancies while protecting accuracy and customer satisfaction.
Guided customers through checkout options, including self-checkout and service desk support.
Ramp Agent
9 Months
Unifi Aviation | 03.2024 - 12.2024
Loaded and unloaded baggage and freight to ensure timely departures and arrivals. Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo. Maintained clean ramps to eliminate trip hazards and ensure safe aircraft movements. Tracked flight schedules to coordinate efficient baggage loading and minimize delays.
Coordinated aircraft loading, baggage handling, and secure ramp operations for on-time departures.
Inspected ground support equipment and reported safety hazards before shift operations.
Guided new ramp team members on baggage procedures, marshalling signals, and airside safety.
Clerical Support
8 Months
Best Buy Warehouse | 07.2023 - 03.2024
Assisted customers with order inquiries at the service desk. Answer calls and file paperwork. Checked in trucks returning items from deliveries. Audit products for next day deliveries. Improved overall HR efficiency by providing timely clerical support to department managers and staff members. Provided clerical support through data entry, document management, email correspondence, and operation of office equipment.
Provided diverse clerical support to business personnel.
Improved overall HR efficiency by providing timely clerical support to department managers and staff members.
Provided clerical support to department, such as filing, copying and restocking supplies.
Sales Associate
2 Years 8 Months
Bath and Body Works | 08.2020 - 04.2023
Stocked, replenished, and organized inventory while managing cash register and counting stock.
Greeted customers and delivered product recommendations aligned with fragrance preferences and seasonal promotions.
Processed transactions accurately using point-of-sale systems and handled cash, returns, and exchanges.
Replenished sales floor merchandise and maintained organized backstock for consistent product availability.
Education
High School Diploma
John F. Kennedy High School | Tamuning, Gu | 06.2020