Jomo Facey
Hartford
Summary
Results-driven warehouse associate skilled in safety compliance and inventory management. Proven ability to train teams and optimize operations for efficiency.
Dedicated professional with extensive experience in warehouse operations and team collaboration. Strengths in problem-solving and communication have led to improved safety protocols and streamlined inventory processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manufacturing warehouse associate
Amazon BDL4
Windsor
12.2024 - Current
- Operated forklifts and pallet jacks to transport goods within warehouse efficiently.
- Conducted regular inventory checks to ensure accurate stock levels and minimize discrepancies.
- Assisted in training new associates on warehouse procedures and safety protocols.
School Bus Driver
Autumn
Hartford
08.2024 - 12.2025
- Transported students to school in a timely manner while keeping assigned route schedule.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Monitored student behavior on the bus and enforced rules consistently.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Ensured safety of students by following all traffic laws and regulations.
- Responded quickly in emergency situations by taking appropriate actions.
- Reported student behavior incidents promptly to the appropriate personnel.
- Assisted with loading and unloading of passengers as needed.
- Regulated heating, lighting and ventilation systems for passenger comfort.
Lead Sauté Chef
The Russel’s
Hartford
01.2024 - 12.2024
- Inspected work areas periodically for cleanliness and organization.
- Planned daily production schedules based on estimated customer demand.
- Organized and monitored kitchen operations, ensuring all staff adhered to proper food handling procedures.
- Monitored food costs to ensure budget goals were met or exceeded.
- Ensured compliance with health codes, safety regulations, and sanitation standards.
- Developed menus that featured seasonal ingredients and local flavors.
- Selected appropriate garnishes for each dish according to established guidelines.
- Provided guidance and support when needed to junior chefs in order to help them progress in their careers.
- Trained new staff on proper cooking techniques and recipes.
- Reviewed customer feedback and made adjustments to menu items as necessary.
- Created recipe cards for new dishes introduced to the menu.
Manager
Stop & Shop
Hartford
12.2021 - 08.2024
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Supervisor
Bjs Wholesales Club
Hartford
07.2019 - 12.2022
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Customer Service Representative
Spectrum
Windsor
01.2018 - 12.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Resolved customer complaints promptly and efficiently.
Caregiver
Allen’s companionship and homemakers group
Massachusetts
01.2020 - 12.2020
- Assisted clients with daily living activities to promote independence and comfort.
- Coordinated transportation for clients to appointments and activities, ensuring timely arrivals.
- Managed medication schedules to ensure adherence and prevent complications.
- Provided companionship to clients, fostering emotional well-being and reducing feelings of isolation.
- Monitored clients' health and reported any changes to family members and healthcare professionals.
- Developed personalized care plans based on individual client needs and preferences.
- Communicated effectively with families regarding client progress and care requirements.
- Facilitated social interactions and activities to encourage engagement and enjoyment.
- Prepared and served nutritious meals tailored to client dietary restrictions.
- Provided emotional support and companionship during challenging times for clients.
Truck Driver Laborer
Walmart warehouse
Windsor
12.2016 - 12.2018
- Executed daily route planning to optimize delivery schedules and enhance efficiency.
- Monitored vehicle conditions to ensure compliance with maintenance standards.
- Communicated effectively with warehouse staff to coordinate timely pickups.
- Adhered to safety regulations while operating heavy-duty vehicles.
- Assisted in training new drivers on warehouse protocols and safety measures.
- Performed pre-trip inspections to identify potential vehicle issues.
- Provided superior customer service during deliveries, addressing inquiries.
- Utilized GPS technology for efficient route navigation during deliveries.
- Resolved discrepancies between shipping orders and actual deliveries.
- Hooked and unhooked trailers from tractor and converter dollies.
- Cleaned interior cab area regularly while ensuring exterior surfaces were free from debris and trash.
- Provided courteous customer service through professional interactions with customers throughout delivery process.
Taxi Driver
N/A
Bronxville
06.2014 - 12.2015
- Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Greeted customers and provided assistance with luggage.
- Responded promptly to customer inquiries regarding transportation options and estimated travel time.
Education
Certificate Of Completion For Basic Technology Program - Basic Computer
Central Connecticut State University
New Britain, CT 12.2022 - 12.2022
Skills
- Hello my Name is Jomo Facey, I’ve obtain varies levels of experience throughout the Years due to my vast amount of employment however
- I can Cook & educate others on maneuvering throughout the kitchen
- Communications skills
- Problem solving
- Leadership
- Time & Management
- Active listening
- Critical Thinking
- I pay close Attention to Details
- Administrative skills
- Forklift operation
- Inventory management
- Safety compliance
- Route planning
- Customer relations
- Vehicle maintenance
- Training and development
- Team collaboration
- Warehouse tools operation
- Pallet jack operations
- Operations support
- Warehouse environment safety
- Material handling
- Order picking
- Microsoft outlook
- Microsoft Excel
Languages
English
Full Professional
Certification
Basic computer
Accomplishments
- Employee of the Month
- Best employee award 5 times
Affiliations
- Cooking
- Painting
- Driving
- Cleaning
References
References available upon request.
Timeline
Manufacturing warehouse associate
Amazon BDL4
12.2024 - Current
School Bus Driver
Autumn
08.2024 - 12.2025
Lead Sauté Chef
The Russel’s
01.2024 - 12.2024
Certificate Of Completion For Basic Technology Program - Basic Computer
Central Connecticut State University
12.2022 - 12.2022
Manager
Stop & Shop
12.2021 - 08.2024
Caregiver
Allen’s companionship and homemakers group
01.2020 - 12.2020
Supervisor
Bjs Wholesales Club
07.2019 - 12.2022
Customer Service Representative
Spectrum
01.2018 - 12.2021
Truck Driver Laborer
Walmart warehouse
12.2016 - 12.2018
Taxi Driver
N/A
06.2014 - 12.2015