Summary
Overview
Work History
Education
Skills
Timeline
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Jon Allan

Portland,Maine

Summary

Senior management professional with 25+ years of experience in the IT industry, delivering visionary and strategic leadership for enterprise IT departments. Proven expertise in Product & Experience Management, Architecture, Engineering, and IT Operations, with a strong technical foundation in End-User and Infrastructure IT. Skilled in driving innovation, optimizing IT ecosystems, and aligning technology with business objectives.

Overview

21
21
years of professional experience

Work History

Chief Product Manger & Experience Owner, Senior Vice President

Citizensbank
01.2021 - Current
  • Responsibly for driving End User Compute Product Vision & IT Strategy for 26,000 users
  • Lead team of nine Product Owners
  • Cross functional Leadership with Engineering, Architecture, finance, and Scrum master office
  • Oversees execution & deliver of nine Agile PODs (Device Engineering, Service Desk, Office 365, VDI, Applications Life Cycle).
  • Implemented Digital Transformation & Digital Experience to bank

Infrastructure Suite Mgmt.

Citizensbank
04.2006 - 01.2021

IT Operations & Infrastructure Management

  • Responsible for key technology services groups including Architecture, Engineering / DevOps, testing, Datacenter Ops, and Site Reliability Engineering teams
  • Influences senior leaders and all levels of business on areas of the architecture, including policies, standards, strategies, and governance
  • Translate company business strategy into deliverables
  • IT Infrastructure for 4,000 servers, 5 Datacenter, and 4 petabytes of data

Principal Consultant, Northeast Microsoft Practice

British Telecom
02.2004 - 04.2006

· Performed in Project Team Leader role with responsibility for 5 Microsoft Practice Consultants in region.

· Focused on Financial services, biotechnology, and pharmaceutical verticals.

· Successfully architected and migrated large (15k – 36k) complex messaging and AD environments by defining business goals and then translating those goals into technical solutions.

· Acted as a trusted advisor with the ability to interface with all levels of management as well as all levels of the client’s organization.

Education

BA - Economics

University of Massachusetts, Amherst
07.1994

Skills

  • Problem Solver
  • Influencing
  • Executive Communications
  • Leadership
  • Stakeholder Management
  • Cross- Functional Collaboration
  • Innovative
  • IT Strategy& Leadership
  • Change Management
  • Financial & Vendor Management
  • IT budgets & Vendor negotiations
  • Technology & Innovation Management
  • Staff & Talent Development
  • Performance & Quality Management
  • Cybersecurity & Compliance
  • Disaster Recover & Business Continuity
  • Communication & Documentation

Timeline

Chief Product Manger & Experience Owner, Senior Vice President

Citizensbank
01.2021 - Current

Infrastructure Suite Mgmt.

Citizensbank
04.2006 - 01.2021

Principal Consultant, Northeast Microsoft Practice

British Telecom
02.2004 - 04.2006

BA - Economics

University of Massachusetts, Amherst
Jon Allan