Summary
Overview
Work History
Education
Skills
Community Service
Accomplishments
References
Timeline
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Jon Baron

Honolulu,HI

Summary

Dynamic leader with extensive experience at Hawaiian Airlines, excelling in policy writing and regulatory compliance. Proven track record in safety management and team leadership, driving successful in-flight onboarding initiatives and enhancing operational efficiency. Adept at fostering relationships with stakeholders to ensure high-quality service and compliance with industry standards.

Overview

17
17
years of professional experience

Work History

Director, In-Flight Policies, Procedures & Compliance

Hawaiian Airlines
Honolulu, USA
09.2020 - Current
  • Oversees the development of in-flight policies and procedures, ensuring compliance with Federal Air Regulations.
  • Fosters robust relationships with FAA, industry partners, and internal departments to enhance collaboration and operational efficiency.
  • Led the implementation of in-flight onboarding and certification for the 787 fleet, including policy development and safety materials.
  • Represents Hawaiian Airlines in industry groups like the A4A Cabin Ops Committee, contributing to industry discussions on cabin safety.

Senior Manager, Cabin Safety & Regulatory Compliance

Hawaiian Airlines
Honolulu, USA
09.2019 - 09.2020
  • Collaborated closely with the Safety Management System Manager to identify and mitigate in-flight risks.
  • Oversaw COVID-19-related in-flight policies, ensuring swift communication and effective safety measures for flight attendants.

Specialist, In-Flight Services

Hawaiian Airlines
Honolulu, USA
06.2017 - 09.2019
  • Managed service resource allocation and communications to flight attendants, enhancing service delivery and compliance with brand standards.
  • Partnered with Product Development and Catering to innovate and standardize service procedures for the A321 introduction.

Assistant Manager, In-Flight Training

Hawaiian Airlines
Honolulu, USA
02.2017 - 06.2017
  • Directed daily operations of the Recurrent Training program, maintaining strict adherence to regulatory requirements.
  • Launched the A321 Transition Training program, overseeing its development and implementation.

Flight Attendant

Hawaiian Airlines
Honolulu, USA
02.2012 - 02.2017
  • Provided high-quality service aligned with Hawaiian Airlines' brand values, ensuring passenger comfort and safety.

Instructor, In-Flight Training

Hawaiian Airlines
Honolulu, USA
01.2015 - 01.2017
  • Delivered comprehensive training across initial, recurrent, and service-specific programs, incorporating updates to ensure regulatory compliance.

Program Assistant, Communications & Public Relations

Hawai`i Tourism Authority (HTA)
Honolulu, USA
06.2011 - 01.2012
  • Managed stakeholder communications, media interactions, and promotional materials, supporting statewide tourism initiatives.

Marketing & Customer Service Supervisor

So Ono Food Products
Honolulu, USA
10.2008 - 06.2011
  • Led the Customer Service Department, overseeing order processing, inventory management, and major account relationships, including Costco.

Education

Bachelor of Arts - Journalism (Public Relations)

University of Hawai`i
Honolulu, HI
08.2005

Skills

  • Policy writing and regulatory compliance
  • Verbal and written communication
  • Safety management
  • Training development
  • Customer relationship management
  • Team leadership

Community Service

  • Society of Young Professionals – Aloha United Way, Honolulu, HI, Active member focused on community service and professional development., 2017 – 2020
  • Ka Ho`okele Program, Hawaiian Airlines, Mentor & In-Flight Champion, 2017 – 2019, Mentored high school students, promoting career opportunities in aviation.
  • LGBTQA+ Employee Resource Group, Hawaiian Airlines, Community Liaison, 02/18 – 05/19, Coordinated the company’s involvement in the Honolulu Pride Parade.

Accomplishments

  • FAA Certificate of Commendation, August 2024
  • Hawaiian Airlines - Pakalana Recognition, May 2024
  • Hawaiian Airlines - 787 Dreamliner Certfication Recognition, May 2024

References

References available upon request.

Timeline

Director, In-Flight Policies, Procedures & Compliance

Hawaiian Airlines
09.2020 - Current

Senior Manager, Cabin Safety & Regulatory Compliance

Hawaiian Airlines
09.2019 - 09.2020

Specialist, In-Flight Services

Hawaiian Airlines
06.2017 - 09.2019

Assistant Manager, In-Flight Training

Hawaiian Airlines
02.2017 - 06.2017

Instructor, In-Flight Training

Hawaiian Airlines
01.2015 - 01.2017

Flight Attendant

Hawaiian Airlines
02.2012 - 02.2017

Program Assistant, Communications & Public Relations

Hawai`i Tourism Authority (HTA)
06.2011 - 01.2012

Marketing & Customer Service Supervisor

So Ono Food Products
10.2008 - 06.2011

Bachelor of Arts - Journalism (Public Relations)

University of Hawai`i

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